TownePlace Suites by Marriott is an extended stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access.
Worst hotel I’ve ever been to. For the price paid and as a Marriott member hotel, I would expect better service. When hotels publish the check in time is 3PM, you are expected to have rooms ready by then. Guess what? We arrived at 330PM but there wasn’t any room ready. There were people waiting. What kind of welcome is that? Then, we got our room, the keys are not working. We had to go to the front desk 2x and we ended up moving to another room. Then, we get to our room, the TV is not working. Good thing we’re only staying one night. Definitely won’t be recommending to anyone and definitely won’t be coming back.
Yes the building is state of the art, yes the amenities are luxurious but it's the people who make this hotel EXCEPTIONAL. Doshia and Arlet are the managers I believe and they are incredibly warm, compassionate, and proactive in making sure my stay was exceptional. They are solution oriented and went above and beyond to ensure a comfortable stay. I can't say enough about their professionalism and how they make this hotel a place to remember. I'll for sure be back during my work trips to the Bay Area! Thanks Doshia and Arlet! You are both so appreciated!
Just perfect for the night stop over . We have always stayed at another chain in town and know that this is better than in everything plus it's half the price. It's worth leaving town late like today if we know we would not have to spend an arm and a leg for this first stop. Glad it's still affordable.