普拉亞德爾卡曼的寵物友善飯店

一家酒店從我預訂的網站上糾正了他們的錯誤。當我們到達時，他們告訴我們我們需要支付額外的稅費，不包括bkft。但是我們向他們展示了我們支付的行程。 Hotel（Guillermo）主動為我們解決了錯誤，這是一個很好的舉措！讓我們在美麗的旅途中享受更多。 餐廳服務員超級友善，並注重客人，這是我們一直期望的五星級服務。感謝Walter給我們帶來了美好的體驗。 也是今天早上協助我們將行李帶到樓下的那個人，Axel在服務中注重細節，認為我們的需要！！他應得的更多！ 感謝那些美好的經驗。您的同事使我們的旅行變得輕鬆而愉快！

酒店非常非常令人驚喜 就在海邊格一條馬路 屋頂泳池是我見過最美麗的無邊泳池 遠處的海近在咫尺 熱鬧的第五大道就在腳下 疫情期間小鎮上幾乎沒有任何遊客 店鋪都關掉 這個酒店提供了路途中的最大安慰

Our family recently stayed for one week at Rosewood Mayakoba. We went for Thanksgiving week and there were lots of festive theme dinners with delicious food and music. The service by the staff was exceptional- some of the best I have ever experienced in all my years of travelling. ( Including reception, concierge, waiters at restaurants, pool and beach attendants). It is an gated community with lush landscaping , lagoons and a beach. The setting is truly magical. Be sure to take the boat ride offered by the hotel that goes through the resort. My grandchildren loved the resort including the bicycles provided to all the guests, the complimentary beach equipment including a sail boat. The 1.5 hour snorkel trip was great too. We ate at all our meals at the hotel and Zapote was our favorite. Look into the meal plan that is not advertised but is reasonably priced. My son and his wife did the community dinner and said it was a highlight. At the beach and pools the staff come around with treats all day long. The snowballs are great too! The suites are fabulous and large with luxurious bedding. Housekeeping cleaned our suite to perfection 2x a day. There is a great spa with a sauna and steam area and a beautiful adult pool at the spa. Rosewood Mayakoba does everything first class! I want to thank our amazing butler- Gerry. He provided us with great service during our stay and had the best attitude. Be sure to download the app- to contact the butler. He will respond immediately. Thank you also to Susana Palacios/ Concierge- for your great communication in planning our trip. Also to Jorge Garcia- Reservations Agent- for being so kind to us. It was a pleasure meeting the Rooms Director- Alberto. Thank you for the beach bags. A resort that is that special does not just happen without the leadership of the General Manager- Daniel Scott and the Resort Manager- Christian. They are always present and very engaging with the guests. I loved talking with both of them. There is a reason Rosewood Mayakoba is rated 5 stars by Forbes Travel Guide. They have also won numerous awards including Travel and Leisure Worlds’ Best. Our whole family enjoyed our week at Mayakoba and look forward to coming back.

I don’t even know where to start. Residence Inn at Marriot Playa Del Carmen has to be on of my pleasant hotel experiences ever. Starting from the positive vibe you feel as soon as you enter the premises all the way to when you checkout, they make you feel like a truly valued guest. Staff Everyone keeps smiling at you and they always try their best to accommodate your requests. Willy(security) was always there to assist whenever we arrived at the hotel. He was very professional and knowledgeable of the area, so he could put you on the right track regardless of which destination you were trying to get to. Gabriela (front desk) was super pleasant to work with during our check-in, when we had to extend our stay and every others time we had to request assistance from her. She always had a smile on her face and truly made us feel welcome. Cleanness The hotel appears to be brand new, with modern amenities and great décor. They keep all the common areas squeaky clean. I had to work from my room, so oftentimes when Domingo and Paulina came by to clean the room, I was in the middle of a meeting, but they never gave up on me and kept coming back until they made sure my room was clean on daily basis. Amenities Considering it is a hotel, they have an amazing gym and rooftop pool. I was hesitant about working out there at first when I made a reservation, but after seeing the equipment, size and clean environment they have at the gym, I actually looked forward to working out in the mornings. Food They serve decent breakfast(included) in the mornings between 7 to 10 am. They also have a specious dining area, so you will never have an issue finding a table. Waiters are also amazing, they try everything they can to make sure you have a pleasant dining experience. Thank you for an amazing experience, we will be back!

不論是商務還是休閒旅客，套房 24 飯店式公寓 - 體驗飯店都能讓您的普拉亞德爾卡曼之行變得更加美好而難忘。在該地區觀光很容易，Tequila Town、Guayaberas Ximbal和Wax Center unisex & Facials cosmeceutics都在飯店附近。飯店提供的體育和休閒設施，旨在為旅客營造多姿多彩的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

A very quaint and quiet Mexican hotel, close to the action but just far enough away to be peaceful. What it lacks in modern renovations it more than makes up for this in charm. Beautiful rainforest settings in the inner court. La Ceiba Buffet is a good deal for all inclusive delicious food and drinks including a wide choice of cocktails. But above all was the friendly and accommodating staff. Special thank you to 'doorman' Umberto, for all his help as well as Alexis, the charming bartender who always had a smile and a big Hola! Cheers! CDN couple in 70's! We recommend the Tukan and La Ceiba for a 'taste' of real Mexico. 4⭐ PS...the pillows weren't great lol!

We just returned from our anniversary trip to the Andaz Mayakoba, and we loved it. We actually starting planning our next visit before we had even left! The service is excellent--only positive experiences with all staff we encountered. They are so kind, helpful, and sincere. We loved having our room cleaned every day, then tidied again in the evenings while we were at dinner. The beach is beautiful--lovely soft, light sand and NO sea****! The whole Mayakoba area has barriers placed in the sea to keep the sea**** from getting into the swimmable areas and onto the beach (we heard from other couples on our flight back that sea**** was a problem on other beaches around Cancun and Playa del Carmen). The whole resort is lovely with meticulous grounds. The buildings have a modern feel to them (stainless steel, gray woods, glass), but with a beautiful, colorful mural painted on each one (in the lagoon area). The regular king bedrooms are spacious with big bathrooms, a sitting area, and an outdoor patio. (We've stayed in suites in the past which are lovely and have a great little plunge pool, but don't ever really use all the space since we're usually off doing things). The resort is divided into a lagoon area and a beach area with bicycles you can ride back and forth, or golf carts that will take you from one area to the other. Both areas have their advantages with access to restaurants and pools. The lagoon area feels a little quieter, probably. It's easy to access both areas--I enjoyed riding the bikes to and fro. Food is very good. Highlights for us were Sotavento which is magical at night--right on the beach with lights and lanterns. I had sea bass and the green salad at Sotavento and both were delicous. The ice creams there were top notch--we tried two of the desserts one night, then came back again the next night for dessert so we could try the other ice creams! Casa Amate is a little pricey--but worth the splurge. Everything is prepared so beautifully. The red snapper was cooked perfectly and bursting with spices and flavor, and my wife's chicken was ultra tender and flavorful. Starters, salads, and desserts were fantastic. The other restaurants are less money--Tinta del Pulpo and Cocina Milagro portions are large and shareable--especially if you plan to get dessert! (I liked Tinta because when in Mexico, I love eating good Mexican food.) Overall--highly recommended. One of our favorite resorts anywhere.

若想要遊覽普拉亞德爾卡曼，阿斯皮拉飯店及俱樂部海灘將會是一個不錯的的住宿之選。附近很多景點，包括Teatro Caribe Gallery & Studio、Quinta Avenida和Kitxen都離飯店不遠。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。浴室內提供吹風機，讓您感受到賓至如歸的享受。可以去飯店酒吧，舒適的環境，可供您休憩放鬆。倘若您覺得飯店的餐飲服務無法滿足您的需求，附近的Nativo（拉美料理）、Ah Cacao Chocolate Cafe（拉美料理）和Imprevist（其他西餐）不妨可以試試。顧客可以在飯店盡情的享受各種體育設施，如在健身室鍛鍊。多國語言工作人員的服務，將為您消除在異國的語言障礙。

不論是商務還是休閒旅客，妮娜海灘飯店都能讓您的普拉亞德爾卡曼之行變得更加美好而難忘。著名的景點Luna Mexica、Freeway Scuba和Wayan Fish Spa均可步行很短距離到達。飯店為您在客房內配備了房內保險箱、空調和液晶電視機，所有入住的顧客均可便捷的使用。飯店提供的休閒設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。品質保證的禮賓服務，讓您真正體驗賓至如歸的享受。

作為悅榕庄服務沒得說，就是裏面收費都偏貴，竟然啥都貴為啥衛生搞不好，訂的泳池別墅，院子裏的小塌根本沒法躺，放在屋檐的角落不說蚊蟻蟲子多，蜘蛛網也不少，看着就臟。大塌柱子上也都是蟲分泌物和蜘蛛網，房間內隔斷全是灰，反正給人感覺很不舒服。並且如果去海邊太遠了，不方便。衹能說這家悅榕庄比較落後，不如附近的維瑟羅伊好。