皮爾拉姆科塔飯店(Ramkota Hotel Pierre)

The issues we had are only temporary for this hotel and will be resolved in the near future. Currently, the bridge is under construction immediately in front of the hotel, and the restaurant in the hotel is closed. For us, it meant we had to go out to find a restaurant to eat at, but the staff said they are trying to reopen the hotel restaurant if they can get more people into the hotel for higher demand. There is low demand right now because of construction and they are doing some minor remodeling, both of which will be done and the restaurant will reopen again.

The trip did not start out great at all when we arrived at the hotel to find out that the area we have sat in for years as a general seating area (we have a large group so sitting in a room is not possible and there wasn’t enough chairs in the pull area) now had to be rented out for $200 (even to just get some chairs to sit on) and even if we wanted to rent it out we couldn’t because we didn’t give them advance notice. The front desk gal was absolutely rude and unwilling to help. It took a maintenance man to get permission for us to use the area in which they had no problems with so it was very frustrating that a maintenance man could help us more than the front desk staff . Then we ended our trip with the cleaning staff barging through the door at 9:30 in the morning without knocking to start cleaning our room which we hadn’t left yet. We went down for breakfast and came back and they had already *****ped the sheets off of our bed.

Motel was clean and the amenities were fine. Desk staff both days were unfriendly. They seemed annoyed by questions.

My room was poolside. There was someone setting up tables and chairs for an event. But it was very loud.

Made reservations a month ahead of time specifically for the pool as my daughter wanted a pool party for her birthday. Drove 4 hours, checked in and went to our poolside room. Looked out the glass door toward the pool from the room only to find out the pool was closed for maintenance (no water in it). Had to split up family and those of us with kids had to get a room at a different hotel with pool for almost double the price as it was last minute. For their credit the ramkota was supposed to cancel our rooms with no cancellation fee, however I have my doubts that this will happen since the room was booked through ******* and getting a room cancelled with them is a huge pain as you can’t just talk to a real person to explain the situation.

Amazing! The desk clerk Gwen was absolutely hospitable! I recommend this establishment!

The place was "okay" but there were a lot of gotchas. Firstly, their pool area was closed without explanation for a month. Something that was disclosed upfront and had no affect on the cost. Secondly, they have an indoor courtyard right outside our rooms with giant bright lights that shined in all night long. Despite a poor covering over the door, the light shown right onto the bed. then, the light/fan in the bathroom was hanging off the ceiling by electrical wires. Certainly not safe. Finally, there was absolutely no table in the room. Seemed odd not to have a simple table upon which to work.

I’ve always like the Ramkota. It did not disappoint. Stairway/hallway needed a vacuum but that is all. Great stay!

The staff was helpful. The rooms were clean and the building was well maintained.