住宿方回覆: “Thank you for sharing your experience! We’re thrilled to hear that you enjoyed your stay at Renaissance Phuket. It’s great to know you appreciated the clean rooms, beautiful beach, and excellent service. We strive to provide a relaxing environment for all our guests. We hope to welcome you back soon!”
住宿方回覆: Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our service, breakfast, and 24-hour gym facilities. We appreciate your understanding regarding the beach conditions; safety is our top priority. We hope to welcome you and your family back for another great stay!”
住宿方回覆: We are really appreciated for spending time sharing us the feedback. We are glad to hear that you enjoyed your stay here. Hopefully we will have a chance to welcome you back in the future. Thank you for choosing Renaissance.
住宿方回覆: Thank you for your detailed feedback! We’re thrilled to hear that you and your daughter enjoyed your stay and appreciated our service. It’s great to know our hotel was a perfect fit for your relaxing getaway. We understand the location may not be ideal for everyone, but we’re glad you found the restaurant suitable. We hope to welcome you back for another enjoyable stay
住宿方回覆: Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the renovations. We want to assure you that we value all our guests equally and strive to provide a pleasant experience for everyone. Please note that the renovation work is taking place in a building on the opposite side, and we assign guests to rooms away from the work area to minimize any disruption.We hope you’ll consider returning to experience our newly updated rooms in the future. Regarding the check-out process, we regret the delay you experienced and are committed to improving our service. We will provide additional training for our staff to ensure a smoother experience for all guests. Thank you for your understanding!"
住宿方回覆: Thank you for your comment and we are sorry to hear that you are not satisfied with our Thai food. Our Takieng was named Phuket's Top 25 Restaurants by TAT and listed on the Top Everyday Eats category in TripAdvisor Traveler's Choice 2023. We really hope to welcome you back and experience our food once again in the future.
Chris
帶陽台的花園景特大床間
入住於 2024 年 9 月
夫妻/情侶出遊
14 則評論
5.0/5
超棒
發布於 2024 年 10 月 25 日
蠻安靜的地方 風景好 服務也很好
住宿方回覆: Thank you for choosing Renaissance and we love to hear that you had a great stay and love our service. We look forward to welcoming you back in the future