住宿方回覆: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management Team.
住宿方回覆: 尊敬的 Alexandra Wan 女士,感謝您花時間告訴我們您在富國島諾富特度假村的體驗。我們非常感謝您對入住富國島諾富特度假村的評價。我們的 Heartists 致力於為每位客戶提供卓越的服務體驗;因此您的回饋對我們非常重要。請放心,我們正在採取適當的措施來解決這個問題並防止將來再次發生。我們感謝您分享您的擔憂,我們希望您能給我們機會在不久的將來為您提供更好的服務。此致,諾富特富國島度假村管理團隊。
住宿方回覆: Xin chao,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback.We are looking forward to seeing you again.Sincerely,Novotel Phu Quoc Resort Management
住宿方回覆: "Dear Ms. Lisa,We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management Team."
住宿方回覆: Dear Valued Guests, We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Phu Quoc Resort Management Team.
住宿方回覆: Xin chao,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management
Keyman23
高級雙床房
入住於 2025 年 1 月
家庭出遊
19 則評論
8.0/10
很好
發布於 2025 年 2 月 5 日
海灘範圍,非常好,非常近機場,總體非常不錯,早餐有點少選擇
6/7
住宿方回覆: Xin chao,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Novotel Phu Quoc Resort Management
Sammy
海景高級雙人床房
入住於 2025 年 3 月
夫妻/情侶出遊
6 則評論
9.0/10
滿意
發布於 2025 年 4 月 15 日
整體感覺非常悠閒舒適,地理位置雖不能說十分方便,但距離機場大約15分鐘車程。而酒店對面亦有一個小市集,有士多,非常便利。
如要去sunset town ,call grab 大約二十分鍾車程,亦算便利。
住宿方回覆: Dear Mr. Sammy,We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management Team.
盡享旅遊樂趣的我v3v
高級雙人房
入住於 2025 年 1 月
與好友旅遊
13 則評論
8.5/10
很好
發布於 2025 年 2 月 25 日
設備完善,交通方便,只是附近比較清淨一些。
住宿方回覆: Xin chao,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Novotel Phu Quoc Resort Management