住宿方回覆: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Phu Quoc Resort.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Phu Quoc Resort Management Team.
住宿方回覆: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management Team.
住宿方回覆: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management Team.
KF Mui
高級雙人房
入住於 2025 年 8 月
夫妻/情侶出遊
9 則評論
9.0/10
滿意
發布於 2025 年 9 月 20 日
酒店房間舒適干淨,不過隔意差一些經常外面談話聲音。早餐選擇多及豐富。酒店外面步行2分鐘有夜市。酒店外面有VINbis route #19 如果不call 可以有免費巴士去北部,又有免費Sun world shuttle bus 去南部日落小鎮。距離机場call 車13分鐘。十分推薦入住。
住宿方回覆: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management Team.
住宿方回覆: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management Team.
位置鄰近機場,十多分鐘到達,但酒店往返機場班次不多,兼下午6時後沒有班次,坐Grab收費10萬盾以上。酒店外有vin bus no.19去大世界,沿路可往金剛超市或夜市,但班次疏落,今次我住北部酒店出大世界T2巴士站,再轉乘no.19去這酒店,vin bus是免費乘坐及知道巴士狀態。大多數旅客乘坐no.17由北部至中部機場路線去不同地方。出發前,可下載vin bus app。
酒店外有1個小型夜市,方便購物和吃飯。房間一般,但最好訂海景房,景色靚,若天氣好,可看見日落。酒店大,有2個泳池,近海泳池景色靚。早餐豐富,款式多。
住宿方回覆: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management Team.