住宿方回覆: 尊敬的客人,感謝您分享寶貴的反饋!我們很高興聽到您對酒店的地理位置、設施和服務感到滿意。我們的目標是為每一位客人提供舒適的住宿體驗,特別是為家庭旅客提供便捷的選擇。您的評價對我們意義重大,我們會繼續努力提升服務質量,為您和其他客人帶來更好的體驗。期待在未來能夠再次為您服務!此致敬禮,Alven Tham, Assistant Director of Operations
住宿方回覆: Dear Veronica,Thank you for sharing your experience during your recent stay with us in Phnom Penh. We’re delighted to hear that you enjoyed the spacious room and found our service to your satisfaction.We appreciate your feedback regarding the surrounding area and the breakfast offerings. Our team is continually working to enhance our surroundings and promote more local attractions to make our guests’ stay more enjoyable. Regarding the breakfast, we’re glad you enjoyed it overall. Your feedback about the noodle soup being a bit sweet we will certainly look into this with our culinary team to ensure we offer a balanced menu that caters to all tastes.Thank you again for your insights. We hope to welcome you back to our hotel in the future, where we’ll strive to make your next experience even better!Warm Regards,Demian Jung
住宿方回覆: 尊敬的客人,感謝您分享您的寶貴反饋。我們非常抱歉您在住宿期間遇到噪音問題,給您帶來了不便。我們會認真考慮您的意見,並採取措施改善這一方面的設施。我們的目標是為每一位客人提供舒適的住宿體驗,您的反饋對我們來説非常重要。希望未來能夠再次為您提供更好的服務。再次感謝您的意見,祝您一切順利。Alven Tham, Assistant Director of Operations
住宿方回覆: 您好, 感謝您的寶貴反饋!我們很高興得知您對我們的早餐和服務人員印象深刻。我們一直致力於為客人提供舒適、愉快的住宿體驗。金邊這個城市正在快速發展,我們也會不斷提升自己,以滿足您的需求。期待再次為您服務!Sincerely, Demian Jung | General Manager
訪客用戶
豪華一室公寓
入住於 2025 年 1 月
商務出差
13 則評論
3.5/5
發布於 2025 年 3 月 1 日
房間設施還可以,環境有點吵,特別是晚上太吵!酒店周邊沒什麼商業設施
住宿方回覆: 尊敬的客人,感謝您提供寶貴的反饋!我們很高興您對房間設施感到滿意。對於您提到的噪音問題,我們深感抱歉,並會採取措施來改善這一方面。至於周圍的商業設施,我們會向相關部門反饋並努力改善。我們始終致力於為每一位客人提供更好的住宿體驗,希望您能給我們再次為您服務的機會。再次感謝您的意見,祝您一切順利!此致敬禮,Alven Tham,Assistant Director of Operations
訪客用戶
豪華雙床房
入住於 2025 年 1 月
商務出差
2 則評論
5.0/5
超棒
發布於 2025 年 2 月 21 日
體驗的感覺很棒,衛生,乾淨,服務態度好,下次還去住
住宿方回覆: 謝謝您給我們的好評!我們很高興您享受您的住宿體驗。我們會繼續保持高水準的清潔和服務,期待下次再次為您服務!Alven Tham, Assistant Director of Operations
住宿方回覆: Dear Gbfxiaotie,Thank you for taking the time to provide us with your feedback about your recent stay. We are delighted to hear that you found our sanitation and the quality of our fruit to be very good. Ensuring a clean and pleasant environment is one of our top priorities, and your kind words encourage our team to continue delivering high standards.We appreciate your comments regarding the location. While we strive to create a comfortable atmosphere for all our guests, we understand that preferences can vary. Your feedback is valuable to us as we continually seek to enhance our offerings.Thank you once again for sharing your thoughts. We hope to have the pleasure of welcoming you back in the future!Warm regards,Damian Jung