住宿方回覆: Dear Mr/Ms. Tuotuokumala,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
住宿方回覆: Dear Mr/Mrs,Greeting from Mercure Samarinda,Thank you for your review regarding your recent stay with us. We do apologies that your stay was not met your expectation. Please accept our sincere apologies for the inconvenience caused. While we do realize that we did not satisfy all of your needs this time around.We do hope that you will consider staying at our hotel again in the future, so we can prove we are capable of being a much better host.Kind Regards,Riganda TogatoropGeneral Manager
suhaozhong
高級2張單人床房
入住於 2023 年 3 月
商務出差
43 則評論
10.0/10
超棒
發布於 2023 年 5 月 4 日
酒店還不錯下樓就是商場
住宿方回覆: Dear suhaozhong,Thank you for your positive review! We're glad to hear that you enjoyed your stay and found our hotel convenient, with the mall just downstairs. We hope to welcome you back on your next visit to Samarinda!Best regards,Seto MarsonoGeneral Manager
訪客用戶
高級特大床房
入住於 2025 年 2 月
商務出差
37 則評論
8.0/10
很好
發布於 2025 年 3 月 11 日
有商場,,,
住宿方回覆: Dear Valued Guest,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
訪客用戶
高級2張單人床房
入住於 2023 年 7 月
商務出差
59 則評論
7.0/10
發布於 2023 年 8 月 18 日
健身房一直修,這次還給了我特別靠邊的小房子,錢沒少花,體驗大不同
住宿方回覆: Dear Valued Guest,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Riganda TogatoropGeneral Manager
訪客用戶
高級特大床房
入住於 2024 年 3 月
商務出差
5 則評論
10.0/10
超棒
發布於 2024 年 4 月 19 日
很好早上吃的很多
住宿方回覆: Dear Valued Guest,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Achmad SafrudinEAM i/c General Manager
訪客用戶
高級特大床房
入住於 2023 年 9 月
商務出差
14 則評論
10.0/10
超棒
發布於 2023 年 12 月 29 日
非常的不錯把
住宿方回覆: Dear Value Guest,Thank you for your positive feedback! We are so glad to hear that you had a great experience with us. We truly appreciate your kind words and hope to welcome you back to Mercure Hotel Samarinda in the future.Best regards,Seto MarsonoGeneral Manager
訪客用戶
高級2張單人床房
入住於 2023 年 4 月
商務出差
13 則評論
10.0/10
超棒
發布於 2023 年 5 月 22 日
乾淨衞生特別好
住宿方回覆: Dear Value Guest,Thank you for your kind review! We’re delighted to hear that you found our hotel clean and hygienic. We strive to maintain high standards of cleanliness to ensure a comfortable stay for all our guests.We look forward to welcoming you back soon!Best regards,Seto MarsonoGeneral Manager
訪客用戶
高級特大床房
入住於 2025 年 1 月
家庭出遊
1 則評論
10.0/10
超棒
發布於 2025 年 2 月 2 日
the best hotel ever!!! ❤❤❤
dari segi tenpat sampai pelayananya luar biasa excellent!! 🤍🤍🤍
翻譯
住宿方回覆: Dear Valued Guest,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
匿名用戶
高級特大床房
入住於 2024 年 9 月
商務出差
4 則評論
10.0/10
超棒
發布於 2024 年 10 月 23 日
I have stayed at Mercure Hotel several times, and it has always been very pleasant and impressive. The service is friendly, the facilities are very complete and excellent, and the breakfast menu offers a wide variety of delicious options. The hotel price is a bit pricy, but it’s worth it for the service and facilities. Thank you.
翻譯
住宿方回覆: Dear Sir/Madam,Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We are extremely glad to hear that our hotel and the genuine service extended by our team impressed you during your latest visit with us. Your kind words and review truly made our day. It is great to hear that you enjoy our fasiclities ,servirces, also the food we offered in our restaurant.Once again, we really appreciate your kind commendations, and we are all looking forward to seeing you back again in the not-so-distant future.Best regards,Seto MarsonoGeneral Manager
Erif Auwliya
高級2張單人床房
入住於 2024 年 12 月
家庭出遊
5 則評論
10.0/10
超棒
發布於 2025 年 1 月 4 日
Memuaskan pelayanan oke, fasilitas mantap
翻譯
住宿方回覆: Bapak Erif Auwliya yang terhormat, Salam hangat dari Mercure Hotel Samarinda, Terima kasih karena telah meluangkan waktu memberikan penilaian terhadap hotel kami. Kami ikut senang mendengar Bapak mendapatkan pengalaman yang menyenangkan selama menginap bersama kami. Apresiasi kami atas nilai yang sudah Bapak berikan, kami selalu menunggu kehadiran Bapak kembali dengan pengalaman yang lebih baik dan menyenangkan kedepannya. Salam HangatSeto Marsono General Manager
a4dable2travel
豪華房(特大床)
入住於 2024 年 9 月
商務出差
15 則評論
8.0/10
很好
發布於 2024 年 11 月 22 日
Love the cleanliness , will be back in near future. Pls give more promo in future.
翻譯
住宿方回覆: Dear Valued Guest,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
住宿方回覆: Dear Mr. Muhammad Nazriel,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Nusa Ade
河景豪華特大床套房
入住於 2024 年 6 月
商務出差
19 則評論
9.5/10
極佳
發布於 2024 年 9 月 21 日
Very nice and clean hotel and very good location on earth beyond expectation
翻譯
住宿方回覆: Dear Mr. Nusa Ade, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Riswan C. Andi
高級特大床房
入住於 2024 年 4 月
獨自出遊
4 則評論
8.5/10
很好
發布於 2024 年 5 月 18 日
Proses check in nya lama hampir 1 jam dan juga nomor plat kendaraan saya tidak didaftarkan sebagai free parking
翻譯
住宿方回覆: Bapak Riswan C. Andi yang terhormat, Salam hangat dari Mercure Hotel Samarinda, Terima kasih karena telah meluangkan waktu memberikan penilaian terhadap pelayanan dan fasilitas kami. Kami sungguh menyesal membaca ulasan Bapak mengenai pelayanan kami dan Kami mohon maaf atas ketidaknyamanan yang terjadi. Ulasan Bapak telah saya bagikan langsung kepada tim kami dan mendapat perhatian khusus untuk ditangani. Kami selalu menunggu kehadiran Bapak kembali dengan pengalaman yang lebih baik dan menyenangkan kedepannya.Salam Hangat, Seto MarsonoGeneral Manager