金邊鄰近All Ears Cambodia的飯店

Location - Well placed in the city. From the pool and bar area you can see the independent monument and the tops of the palace complex. There are some distance views of the river as well. Easy to walk out from to the monument, palace and the river. Just be warned that if you walk you constantly get hassled by tuk tuk's looking for business. Crossing the road can be challenging as it is very busy. Rooms - Basic clean and all that you need in a hot country. The only downside is that it can be noisy due to the stone floor that echo's the sound of chairs being moved. Staff - Polite and speak good English. Big shout out to the petite young women (sorry don't know name) who served us breakfast and during the day, evening drinks - always had a big smile and very helpful. Food - Nice selection at breakfast of fruit and cereals, pastries. A selection of cooked breakfast representing many cultures (noodles, soup, western eggs etc). Lunch/Evening they had a good selection of small bites (burritos, veg and dips) and western and Asian dishes (steak, noodles, rice) Amenities - Good wifi signal throughout. Restaurant and bar clean and mixture of seating available. Pool table. Pool was gorgeous on the roof with great views. Big enough to have a little swim about. Seating can get crowded in the afternoon when people return from touring around. Recommend the hotel as we didn't find or have any negatives.

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

I recently had the pleasure of staying at Capri by Fraser, Phnom Penh and it exceeded all my expectations! The staff was incredibly friendly and attentive, the room was impeccably clean, and the amenities provided added a touch of luxury to my stay. The gym was pleasantly well-equipped. A special shout-out to Pattya for his great hospitality and giving us great tips for our first visit to Cambodia and being so kind to give us a late checkout as we had a late evening flight. His service was impeccable! The central location made exploring the city convenient by Tuk-Tuk and the delicious breakfast spread was a delightful start to each day. I highly recommend this hotel for a comfortable and memorable experience!! We will be back again!

整個地方都感覺髒兮兮的。廁所旁邊的牆上有標記,面盆的鏡子下面(像牙膏/吐水濺沒擦過),在我們到達時,在doona蓋子上發現了血跡(見圖),它被摺疊起來隱藏着。牀頭上面有醜陋的污漬(見圖)。毛巾很薄,需要更換。淋浴中的排水速度緩慢/部分堵塞,所以你最終站在一池洗水中,幾乎溢出淋浴。游泳池有一些邊緣的黑色浮渣(雖然水看起來很乾淨),太陽休息室發黴。我們的房間沒有打掃“因爲我們沒有要求它”,但我在城市旅游回來後拿出了“化妝我的房間”的標誌,看到它沒有打掃。沒有關於需要“要求”清潔的指示。衛生紙跑出來&結果垃圾溢出&不得不打電話接待來帶紙。早餐很一般。看了其他評論後期望很低,但很糟糕。食物跑出來&不得不讓他們重新填充。咖啡和茶很冷。只有煎蛋很好,一旦我發現雞蛋包括在內,因爲廚師在外面,當你進來時他們不會告訴你。當我辦理入住時,前台沒有給我護照(就像他們應該的那樣!)當我分心時,我沒有意識到。然後當我退房時,他們說我的房間號碼,他們看着電腦,說“好”,然後揮手示意我離開。然後我到達機場,意識到這不是我的簡編,就像它應該是。我必須付錢才能把它送到機場,沒有道歉,然後我發現他們把我的房間號碼剪下來了,所以應該在結賬時把它交給我!牀還可以,舒適明智。Tuk tuk司機兒子很細心,對鎮上的旅行很有幫助。(見圖)歡樂時光的雞尾酒價格優惠,並製作了優質飲料。(見圖)即使價格便宜,位置很好,也不會留在這裏。

紙巾要和清潔部的拿一下。沒有拖鞋，要和酒店工作人員拿一下，雖然不知道為何第二天又收走了。

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!

As I stepped out of the tuk tuk struggling with my carry on, a guard from the hotel hurriedly came up and took my carry on up the stairs, and then another young man opened the door to the beautiful spacious inviting lobby of the hotel : the young girls at the desk Oun Samnang and the Manager Ms. Seng quickly attended to my registration, while a cold welcoming drink and a moist hand towel was given to me to be refreshed from the hot ride to the hotel! I was asked if I wanted to know more about what was in the neighbourhood area that I would like to visit and I assented: important detail here: I was asked first which was quite perceptive since anyone coming in tired would be too tired to listen! I was quickly shown to my spacious room which was clean, cool and smelled heavenly! I was here for a staycation away from the bustle and hustle of the city with its loud construction sounds: - ALL staff very attentive: from the pool cleaner to the hotel maintenance cleaners: thank you - I had fresh fruit awaiting me when I went up to the room: there was glass bottle with water and a refill station downstairs if needed more: very environmentally conscious ! BRAVO for this! - the safety box gave me trouble and immediately the manager and staff came up and within minutes helped me - it was found out that somehow I was double booked from my online booking, and the manager who discovered it quickly pointed this out because she did not want me to be charged twice on my credit card: I was very impressed with her attention to detail ( I will not know yet how this will be solved since I booked online through Agoda) Breaking news: Manager Seng solved that for me and I was not charged! VERY GRATEFUL AND THANK YOU Manager Seng! - the French cafe Le Cafe at White Mansion＞: cannot say enough about the staff there and the manager Ms.Sokunthy of that cafe: breakfast was delicious: coffee hot like I want and not warm as in other hotels: attention being given to even down to the bread knife for the baguette! Even if I just wanted great desserts and coffee, a place to work, I can always come to the cafe here on my day off! They graciously brought out my breakfast to the pool side area for me! - the room: amenities good: I like the idea of liquid soap rather than the little soaps given at other hotels! AND there is a blow dryer in the room! - I am an early riser: so happy that breakfast which was included began at 6:30 - at ‘turn down’ for the bed around 6, freshly baked delicious cookies were brought to the room! Cons: - it is an international hotel: so smoking is allowed everywhere: so a positive for smokers but a non-smoker who is allergic to cigarette smoke, I had to shorten my times at the pool because of this -

j'y suis retourne a nouveau et ne m'en lasse pas ! les yeux fermes non grands ouvert car le decor est superbe et bien place a cote du musee, du centre ville, pres du fleuve, de bons restaurants, , super dans son style Khmere :

在該地區觀光很容易，Meta House、O.Menge Gallery和Phnom Penh都在飯店附近。飯店提供的體育和休閒設施，旨在為旅客營造多姿多彩的住宿體驗。24小時開放的櫃檯服務可為您隨時提供訊息，以幫助您探索這個魅力之都。

昨天生日我自己忘了，在酒店樓頂陽光下享用我喜歡的早餐時，酒店員工卻突然送來了新鮮水果加上蠟燭的生日禮物，這是我莫大的生日驚喜!今天安靜下來時分享一下我所喜歡的penh house&jungle adittion吧 初次來金邊旅行度假選擇的並不是這家酒店，有一天在皇宮附近散步時突然被這家酒店吸引，於是在網上查閲後果斷換到這家酒店，體驗幾晚後發現 比酒店網上宣傳的還要 愜意!於是住了很久很久，尤其是covid 19 後這裏已 是我安全的港灣了。。 歐式與本地傳統的設計風格，綠色植物覆蓋酒店內外，奢華但簡約，位於鬧市卻格外寧靜 位於繁華的金邊市中心但是卻寧靜雅緻，旁邊就是著名的皇宮，還有寺廟，離當地著名的，歷史建築衹有幾百米喜歡在這裏練習瑜伽，新鮮的空氣安靜的氣氛。而在下午游泳，享受日光浴，傍晚欣賞日落美景浪漫極了，很少有這樣的酒店除了居住的舒適以外，還有如此多的浪漫驚喜和極高的性價比!