希爾頓歡朋飯店-彭薩科拉機場的評論

My flight got cancelled and two days later I am still stuck in Texas and they would not give me a refund!!!! If they accommodate travelers they should be more understanding that I gave them as much time as I could bc I called them as soon as I found out that our flight would not be able to fly into Pensacola. I could not have tried to cancel any sooner (it was 6hrs before I was suppose to check-in). And no refunds is all the front desk would tell me. All he kept saying was I just work here! If they cater to people flying into the airport there has to be things in place for emergency situations and I should not have to pay full price for a room I never even got a chance to stay in!

當我飛往彭薩科拉時，我總是住在這裏。機場很近，有班車。步行距離內還有一家墨西哥餐廳。酒店很乾凈。

The breakfast is terrible. It has gone downhill since I last stayed there 5 weeks ago. One morning we didn't have hot water because the boiler was broken. There is no dehumidifying system, and everything feels constantly damp -- the carpet, bedding, clothes. The towels never dry. My clothes were damp when I got home and unpacked my suitcase. The first towels I had were thin and small and cheap, and they still didn't dry due to the dampness in room. You empty your own trash since there is no housekeeping unless you request it. Service for breakfast was equally bad. The variety was poor, and I had to ask for things that staff had allowed to run out. I've stayed there twice but won't be going back.

The rooms are showing dated and worn. Room 142 was semi clean, dated, had a toilet leak, shower door does not close and the room seems to have been something else but then made into a room. Not a bad stay just older and showing ware.

I got to check in early when I showed up, which was a good thing. The blinds in my room wouldn’t work electronically so they immediately changed it. The staff was super accommodating. The person on the desk was Erica the maintenance fan was Robert people very good employees to have running your business.

Super. Convenient for the airport. Shopping and restaurants nearby. Nice rooms and comfy beds

Short stay for an early flight out of PNS . Nice check in guy , clean facilities, quiet. The airport transfer was timely and the driver was very nice as well .

1. Was allowed early check in by a friendly desk clerk at no additional charge. 2. Was coming in a side door with my luggage and a maintenance man dropped what he was doing and hustled to get the door for me and saved me having to put everything down and get out my key card. 3 The room was clean and comfortable with a good sleeping bed! 4. Had many neat amenities in addition to the usual ones, pool, health club, etc. had an airport check in with monitor for live flight info, an room with lots of info on local things to do and much more. 5. Had a great free breakfast with omelets, sausage, bacon, waffles, cereals, juices, fruit, coffee and more. 6. Check out was automated and easy.

Staff was very kind and helpful. Airport shuttle was great! Cleanliness in room could be improved; the bathroom was not fully clean.

Rooms are nice but the hallway carpeting is terrible. It looks like it never gets cleaned and really needs replacement. The hallways are what people see the most of.

Clean bedding and room. Towels were clean and fresh. Staff was very friendly and welcoming. Slept great

Everything is well provided for. The room is wonderful, the bed very comfortable, and coffee and apples are provided in the lobby.

Convenient to PNS. Soap dispensers were empty. We didn’t call the desk because we had a bar of soap. We like this place.

The carpet smelled like it needed to be shampooed. Otherwise, the day was great, and all the other amenities were good.