曼哈頓 有停車場的飯店

I had booked a pre-paid non-refundable rate for this hotel 2 months in advance. I know this hotel gets busy on football/event weekends so I made sure to book as early as possible. When I arrived at 8:30pm to check in after 13 hours of travel, I was told that a pipe had burst “in the room I was assigned to” so I was out of luck and they had no other rooms available. I asked to see a picture of the room and it was completely under construction with the wood studs exposed. This clearly wasn’t a last-minute issue and there was no forewarning. Since I booked through *******, the hotel didn’t do anything to try to help. I spent 2 hours on the phone trying to find a new hotel room since the city was basically sold out by that point. I had to move to a hotel a few miles away which required driving to my meetings instead of making the short walk which was the whole point of staying at this hotel. I was not offered any help from the hotel staff. I tried to call the manager the next day and was sent to voicemail. I never received a return call, apology, or better explanation as to why I was the only room that couldn’t be fulfilled. Multiple people checked in after me & I had colleagues arrive the day after me and they received their rooms. It was a very shady experience with terrible customer service. Why book a hotel 2 months in advance on a pre-paid rate if you will then get booted from the hotel?!

安靜舒適，停車場大

有停車場，早餐還行，房間空間較大，酒店位置靠近市中心。

早餐/餐廳區的老太太是我見過的最好的人！友好的員工。辦理登機手續特別方便，尤其是在午夜之後抵達。安靜，乾淨，舒適。游泳池和健身房無障礙設施。停車場相對靠近房間入口。遮光陰影可讓您睡個好覺！ inexpensive相對便宜。現在，我去見家人時去酒店！

我付了110左右。訂的是雙人牀房。實際上現在晚上都在這裏。酒店不錯,房間乾淨寬敞,公共區域乾淨,泳池也不錯。Wifi工作很棒,位置也很棒。停車方便,靠近入口,室外座位區舒適乾淨。步行距離內,餐廳、酒水店、奶油店、酒吧、K州立主校區都在街對面,步行距離內,運動部距離只有8分鐘的車程。在酒店停車場,他們有一個綠色自行車貸款計劃,它純粹是基於誠實和誠實的人誰選擇使用它。你只是把自行車從架子上拿下來,騎,沒有簽單,沒有鎖,沒有存款,他們只是友好地要求您在4小時內返回,以便其他人可以使用這個驚人的免費服務。歐式早餐包含在您的房費中。我們是4人的聚會,所以如果您必須出去購買早餐,可以輕鬆節省40美元。我只有1個投訴,這就是爲什麼我給他們4個而不是5個,入住過程是如此不專業。入住的前台小姐姐做了裸體最小,要求我身份證,一張信用卡,然後給我1房間鑰匙,說房間310...then去跟後面那個除數後面那個女士聊了聊,我不得不重新引起她的注意,問她。電梯在哪裏?游泳池在哪裏?(今天是89度)。你們提供早餐嗎?早餐是幾點的?(她甚至不知道要問隔板後面的女士,...我付的價格我無法抱怨。似乎所有其他部門都在做令人驚歎的工作,使這個地方保持在一起,但前台的工作人員需要接受培訓或更換,....因爲您的商務第一印象和最後印象員工不應該在客人的嘴裏留下酸味!

The hotel is modern and new, with clean and comfortable rooms, and a convenient location adjacent to shopping, dining, a magnificent holiday lights display, and not too far from KSU. The pool and hot tub were plenty fine (and a delight to my two nephews and one niece staying in another room). The fitness center was spacious with good, well-maintained equipment. Normally, for these sort of ”cookie cutter” hotels, I'm happy to award 4 stars if they ”check all the boxes” (and 5 if they go ”above and beyond”). However, in a few areas, most notably the breakfast service, this hotel came up a tad short. I stayed two nights and had the complimentary breakfast on both mornings. I showed up for breakfast about 45 minutes after it opened (i.e., not 5 minutes before close), and experienced the following: (1) oatmeal almost empty one morning (I scraped the last bits out of it); totally empty the next morning (2) cinnamon rolls cold one morning; out the next morning (3) scrambled eggs down to a few unappetizing ”crumbs” one morning and the next morning were replaced by some pre-fab ”omelets” (both egg serving trays were allocated to ”omelets” that morning) (4) pancake machine out of batter one morning. HI Express's cinnamon rolls are an emblem of their brand; the breakfast area attendant should be monitoring them and replenishing when necessary. And it was not like it was especially busy; the breakfast area seats were perhaps 25-30% occupied. ALSO: they ran out of pool towels. And, it seemed like every time I walked past the front lobby, the front desk was unattended. I know desk attendants might need to leave the desk now and then, but it seems like a hotel should strive to keep the desk staffed except during the wee hours. I am fairly loyal to the HI Express brand. One reason for that loyalty is that its complimentary breakfasts are a cut above those of their competitors in the mid-tier lodging category; it's an area of differentiation in a category where differentiation is difficult to achieve. I would therefore suggest that all HI Express locations try to be diligent in keeping their breakfast experience positive. Yeah, once in a while, one item will run out or run low. But it should not be almost every warm item.

坎德伍德套房酒店是如此美妙和舒適的酒店。麪包店就在隔壁。方便前往餐廳和學院。房間都配備了全尺寸冰箱以及帶垃圾處理的全尺寸洗手池!內部小吃店有你需要的一切,你可能忘記的一切。全天候免費熱咖啡。工作人員非常友好,讓你有賓至如歸的感覺。套房本身有一個美妙的牆壁長度書桌和用餐區,牀也非常舒適。當我在曼哈頓工作或只是來週末看Kstate主場比賽時,我會一直住在這家酒店。