發布於 2024 年 7 月 17 日
Bryce van de Laar
The Solymar beach resort is not the most expensive resort in the Hurghada/Safaga area, but it’s also not the cheapest. Because of this, we were expecting it to be quite middle-of-the-range in terms of quality. At every turn, we were pleasantly surprised and delighted.
The staff were friendly and courteous - whether at the reception, in the restaurant, or walking past someone watering the grass, you are guaranteed a friendly greeting. Everyone is quick to know their customers - after just a day in our usual spot on the beach, Ahmed knew our usual order. The hyper-energetic Magic Entertainment team members were also quick to build rapport and make us feel included in the resort vibes.
We plunged immediately into extreme relaxation with a “honeymoon massage” at the spa, which included time in the dry and steam saunas, a special hammam exfoliation ritual on a heated marble slab, a full-body Dead Sea mud wrap, and an oil massage. The masseuses were talkative and playful - possibly not to everyone’s taste, but this seems to be the Egyptian way and certainly got me smiling and giggling along.
There is not a moment of the day when you might be at risk of going hungry. From the early breakfast in the main restaurant, to the late breakfast at the beach, to the drinks and snacks on offer throughout the day at the pool bar and restaurant, there is always a wide array of quality F&B choices. There is some variation from day -to-day options, and it’s always worth checking out the “fresh-from-the-grill” area to see what the day’s speciality may be. Part of the stay includes one complementary meal at one of the two a la carte restaurants (Italian/Egyptian) where the food is a level or two up from what’s served in the buffets. Go hungry - the Egyptian meal included a starter of hot and cold mezze, a soup, a main course and a dessert (with alternative plant-based and kiddies’ menus).
The resort has done a lot to ensure that it is eco friendly. Apart from the usual request to hang up towels to save water on unnecessary cleaning, they also purify their own water, which is left in your room in chilled glass bottles (it tastes a little weird, but it’s good for the planet).
Overall, highly recommend the Solymar resort.
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每晚起價:CAD296
發布於 2026 年 5 月 9 日
訪客用戶
我們通常在旅行時去幾家酒店,到處都是一樣的,但是這個酒店是的,是瑞克斯級的 lakeers,顯然酒店是新開的,而且沒有足夠的名聲,的價格,你得到瑞克斯級的價格,美味的食物,的是這裏的常態,工作人員友好反應,特別想在resepshen上慶祝穆罕默德,一個年輕人,非常參與他的工作,我們從前就因爲微笑而得到安置,我們失去了空中飛船--他幫助解決問題,我妻子生日,他安排我們祝,還有許多其他問題,我從來沒見過無聊的視線或獎勵暗示,....很抱歉這次旅行已經安排好了,我們得去下一間酒店,如果我們知道會怎麼樣,我們會在這裏度假,並且度過...
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每晚起價:CAD383
發布於 2023 年 8 月 26 日|豪華雙床房
shaolin424
紅海最美日出,就在東邊高爾夫球場看到海邊的位置,早上六點20分不要錯過.
酒店服務很贊,每個人都很熱情,12點退房後前台小哥同意在泳池繼續玩,很貼心.
早餐晚餐豐富,酒店裝修很新,還會回來
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每晚起價:CAD255
發布於 2026 年 3 月 4 日
訪客用戶
這家喜來登酒店的工作人員是我住過萬豪旗下酒店最差的工作人員,1)在餐廳吃飯時我點了一個沙拉,兩個意麪,還正在繼續點的時候,服務員直接把菜單從我手裡拿走了。吃飯吃到一半服務員把賬單拿過來讓我付款,讓人感覺到不被尊重體驗非常不好。最後買單的時候多收了我一道菜錢,在我看小票的時候發現了才給我把多收的菜錢取消。2)在我們退房的時候,我問工作人員可不可以把行李寄存在酒店,工作人員問我為什麼? 這是我住了十多年的酒店,第一次在客人要求寄存行李的時候被工作人員反問為什麼要寄存的酒店。這家工作人員無論是從態度專業度都很差勁!太離譜了!
The staff at this Sheraton hotel are the worst I have ever encountered among all Marriott-owned hotels.
1. When I was having dinner at the restaurant, I had ordered one salad and two pastas and was still ordering more when the waiter took the menu right out of my hand. Halfway through the meal, the waiter brought the bill and asked me to pay, which made me feel extremely disrespected. To make it worse, they overcharged me for an extra dish, which I only noticed after checking the receipt, and they only removed the charge then.
2. When checking out, I asked if I could leave my luggage at the hotel, and the staff actually asked me “Why?”. This is the first time in more than ten years of staying at hotels that I have been asked why I need to store my luggage.
The staff here are extremely unprofessional and rude in attitude. It is absolutely unacceptable.
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每晚起價:CAD225
發布於 2025 年 2 月 15 日
匿名用戶
先説結論:不推薦去赫爾格達花錢受氣,全員結構性歧視中國人。如果非要去,這家酒店可以考慮
1. 服務:餐廳工作人員還行,但是
– 沙灘上工作人員對白人會超級熱情聊天並主動詢問喝什麼,到我這就直接跳過,中國據我觀察都是吧枱自取。interesting,主打暗着噁心你。和manager投訴後,並無改善(管理團隊誠懇道歉了,但埃及結構性歧視也許無解)
– 沙灘上我還因為搬動了一個沒人用的圍欄被工作人員大吼(旁邊白人一個人用兩個就毫無問題了)
2. 配套:説是四個餐廳,但根本預約不到,等於只有一個餐廳,食堂水平的食物。只有燒烤吧還行。但凡住過其他地方的全包酒店,都誇不出來
3.房間:裝修很搓,國內廉價快捷酒店水平,招待所三個字形容最準確
總之赫爾格達這個地方完全不推薦,這個酒店已經是評價相對不錯的了
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每晚起價:CAD525
發布於 2026 年 2 月 9 日
訪客用戶
希沙姆非常樂於助人,真的讓我們的住宿感覺像5-star的體驗。房間,游泳池,海灘都很可愛,但人才是真正讓這家酒店與衆不同的地方。一切都很乾淨,維護得很好。對我來說唯一的小缺點是一些食物,特別是甜點,味道有點淡,但有很多選擇可供選擇。總的來說,我們住得很棒,肯定會回來的。
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每晚起價:CAD118
發布於 2026 年 7 月 31 日|高級房
Waleed Halawany
⭐⭐⭐⭐⭐ An Amazing Stay at The Grand Hotel Hurghada (24/7 – 30/7)
I had an absolutely wonderful stay at **The Grand Hotel Hurghada** from **July 24th to July 30th**, and I would like to express my sincere appreciation to the entire team for making our vacation truly memorable.
The **food** was simply outstanding. The quality, taste, and unbelievable variety exceeded all expectations. Every meal offered something new and delicious, making dining one of the highlights of our stay.
The **staff** deserve special recognition. Every single member of the team was incredibly friendly, welcoming, and professional. They were always smiling and genuinely happy to help, serving guests with dedication and pleasure. Their positive attitude made us feel at home from the very first day.
A special thank you goes to **Mr. Nader** at the Reception. He is, without a doubt, one of the best hotel reception managers I have ever met. He is highly professional, courteous, and an excellent problem-solver. Any issue was handled quickly and efficiently, always with a smile.
I would also like to thank **Mr. Mohamed Moawad** from the Food & Beverage Department. He is one of the finest professionals at the hotel—extremely humble, welcoming, respectful, and genuinely caring about the guests' comfort.
Another person who deserves special praise is **Chef Mahmoud**. He is simply one of the best. His passion and dedication are reflected in the outstanding quality of the food served throughout the resort.
The team at the **Eastern Restaurant** was exceptional. They were warm, welcoming, and incredibly attentive. **Mostafa** and **Ashraf** and **Mohamed**deserve special recognition for their excellent service and kindness. Dining there was always a wonderful experience.
The **Room Service** was also excellent. **Majed** is a kind-hearted gentleman who serves guests with genuine dedication, professionalism, and a cheerful attitude. His hard work did not go unnoticed.
The **beach** is beautiful, sandy, clean, and perfect for families. There were always plenty of available sunbeds and enough space for everyone to relax comfortably without feeling crowded.
The hotel offers a great selection of restaurants:
* The International Restaurant next to the Reception.
* The Pasta Restaurant on the second floor.
* The Eastern Restaurant with its outdoor grill near the Reception.
* The large white beach restaurant serving Shawarma, Burgers, Hot Dogs, and Pizza.
* Another beach restaurant serving snacks and French fries.
Every one of these restaurants offered excellent food and service.
The only point I would suggest improving is the **swimming pool area**. The hotel has only one main pool, which is not enough considering the large number of guests staying at the resort.
Overall, my family and I had an outstanding holiday. The excellent hospitality, delicious food, beautiful beach, and the genuine kindness of the staff made this one of our best vacations. I highly recommend **The Grand Hotel Hurghada** and look forward to returning again.
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每晚起價:CAD225
發布於 2024 年 9 月 13 日
訪客用戶
泄湖景完全是來搞笑的,所謂泄湖就是個小水泡,陽臺中間還隔着一段距離和樹擋着,跟其他評論一樣,存在一定的歧視,但是大部份工作人員還是挺友善的,雖然這本來就是他們應該做的。中間想加錢升級海景,帶我們去看的也還是一個稍微大一點的水泡而已,工作人員告訴我這已經是最好的海景房了,最後並沒有升級,泳池開放時間特別晚關閉時間卻很早,如果要出海這家酒店完全沒必要,吃的甚至不如國內100塊錢人民幣的自助餐,基本都靠吃麪包吃飽的,我們拿行李小費給了一美金態度還可以,同行的另一對沒有零錢了給了10埃磅態度就很差,對於一家五星級酒店這種事不應該發生,還是建議加錢選擇更好的全包酒店,或者普通的全包,想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了,這邊出行也並不方便,最後,我們check out的時候工作人員態度非常好,忘記問他的名字了,當看到我們自己拿行李過來了一直在向我道歉,告訴我他們應該安排擺渡車過來接我們的,海邊和泳池邊工作人員也很好,太陽下山後我們想去游泳,海邊的工作人員告訴我太陽下山後海里很危險,並且開玩笑説會有鯊魚,泳池邊的工作人員很耐心的告訴我泳池關閉了,要消毒,會傷眼睛,總的來説,真的不值這個價
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每晚起價:CAD236
發布於 2026 年 2 月 23 日
訪客用戶
通過攜程預訂了兩間兩天的最基本房型,預訂的房型攜程給了升級權益,在入住的時候酒店並未兑現,我在向酒店指出後仍被拒絕,同時我在網上諮詢攜程客服,很快得到了解決,這裏必須贊一下攜程客服解決問題的效率,我在埃及之旅遇到的兩次住宿問題都高效幫我解決了。
不過升級後的房型也就一般,房間很大,最不滿意床墊,感覺已經很舊了是塌的。
我們定的全包,吃得選擇很多,總的來説性價比很高了。
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每晚起價:CAD110
發布於 2025 年 6 月 30 日
訪客用戶
Номера убитые ) ресепшен оставляет желать лучшего - для меня это 3 ) нет какой пятерки нет речи ! 4 ставлю за территорию и расположение !
Кухня на твердую 4 , а сам отель нет . Точно не вернусь и не посоветую никому
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每晚起價:CAD128