83 評價
巴黎凱旋門萬麗飯店
香榭麗舍 巴黎|距離Alléosse0.22km
I was debating between a 4 or 5 star review but had to go with 4. The hotel itself is located a short 3 minute walk from the Arc de Triomphe and the Metro station. The property is very nice and the staff was excellent, English was really spoken as were many other languages. The breakfast was excellent, I'd recommend the package with breakfast included. Two reasons for the one star reduction. First, the hotel has 2 elevators. One was foam when we checked in and had been for some time. Having one elevator in a hotel with 118 rooms becomes problematic at busy times and we waited for 5 elevators more than once. It looks like either the elevator was damaged by water or mechanical or a renovation was planned, but.. I think it was the former as a renovation is done and workers are present and the situation scheduled. This was just a sign and apologies. The second issue was one evening we came back to the hotel from a day out all day to find our bathroom had 1 towel, not a full size but a bath mat sized towel. We were informed their towel service didn't return the towels that day. We baked and a second small towel showed up but, that was not well planned out. The GM did apologize profusely, but it seemed like poor inventory control to hand zero stock on hand. Otherwise, great location, fantastic staff, rooms are decent sized and well appointed. Ask the staff for recommendations on restaurants and cafes, they are all knowledge
不錯
86 評價