住宿方回覆: Dear valued guest, Warmest regards. Thank you so much for taking the time to review your stay. I am pleased to hear your impression and experience during your stay at our hotel. We will continue to maintain our service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Thank you again very much for your comments and we look forward to welcoming you back. Sincerely, Selvian Theresia Hotel Manager.
訪客用戶
澤斯特雙床房
入住於 2024 年 1 月
夫妻/情侶出遊
20 則評論
8.5/10
很好
發布於 2024 年 2 月 21 日
酒店總體不錯,性價比高,己追加入住四晚了,給好評!
住宿方回覆: 尊敬的顧客, 來自日惹熱情酒店的誠摯問候。非常感謝您抽出寶貴的時間來評價您的住宿。我很高興聽到您住得愉快。再次非常感謝您的評論,我們期待您回到日惹熱情酒店。謹致問候 Melky Bere 酒店經理
Hotel is located 20 mins walk from Yogyakarta train station. The room is old and poorly maintained with many school children staying for group tours. The toilet was in bad condition and the towel/bedsheets are yellow with unpleasant smell. I will not recommend this hotel even though the price and facilities are decent.
翻譯
住宿方回覆: Dear valued guest, Warm greetings, First of all, I would like to thank you for staying with us, We apologize for the inconvenience while staying with us. Your comments have been shared with the entire team and several actions have been taken to ensure that similar incidents do not happen again in the future. Thank you for your feedback, we have evaluated and shared it with all related teams so that similar incidents do not happen again in the future. This is very helpful for us to be better because we receive direct feedback about our hotel from the customer's perspective. While we realize that we cannot change the experience you had during your visit, we sincerely hope that you will give us another chance so that we can provide better service if someday. Best regards, Selvian Theresia Hotel Manager
E.crafth
澤斯特雙床房
入住於 2024 年 12 月
家庭出遊
53 則評論
5.5/10
發布於 2025 年 1 月 2 日
Kamar mandi kumuh, bangunan TDK terawat. Saya pesan 2kamar. Yang satu kamar banyak laronnya banget. Handuk kotor. Kasur sdh jeglong, selimut kotor. Cuma dapet air botol mineral dari pihak hotel merk hotel. Tp agak ga enk rasanya.
翻譯
住宿方回覆: Tamu yang terhormat, Salam hangat . Terima kasih banyak telah meluangkan waktu untuk mengulas pengalaman menginap Anda. Kami memohon maaf atas ketidaknyamanan dan fasilitas yang tidak sesuai dengan keinginan anda. Tentu saja hal itu jauh dari standart Hotel kami. Kami telah menjadwalkan peremajaan fasilitas musim ini untuk memperbaiki masalah tersebut.Kami juga akan meningkatkan pelayanan dan kebersihan agar dapat memberikan kenyamanan dan pengalaman menginap yang baik kepada setiap tamu kami. Meskipun kami menyadari bahwa kami tidak dapat mengubah pengalaman yang Anda alami selama berkunjung, kami sangat berharap bahwa Anda akan memberi kami kesempatan lain agar kami dapat memberikan pelayanan yang lebih baik jika suatu saat mengunjungi Hotel kami. Hormat kami, Selvian TheresiaHotel Manager
Robert J Kerr
澤斯特雙床房
入住於 2025 年 3 月
獨自出遊
17 則評論
10.0/10
超棒
發布於 2025 年 4 月 7 日
Great hotel in a good location, with sites in walking distance and transport options close by. Breakfast has a good range of options. Special mention to the staff. Housekeeping were great, and the room was cleaned to a very high standard. Reception staff were very helpful and friendly. Breakfast staff also very helpful, courteous, and quick to clean tables for next guests. Also, there's a swimming pool if you fancy a swim.
翻譯
住宿方回覆: Dear Mr. Robert, Warmest regards. Thank you so much for taking the time to review your stay. I am pleased to hear your impression and experience during your stay at our hotel. We will continue to maintain our service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Thank you again very much for your comments and we look forward to welcoming you back. Sincerely, Selvian Theresia Hotel Manager.
jpg346
澤斯特大床房
入住於 2025 年 5 月
獨自出遊
2 則評論
8.5/10
很好
發布於 2025 年 6 月 8 日
Points négatifs :
* ménage approximatif
* sonneries incessantes des serrures numériques car les portes ne sont pas bien fermées par les clients. (Cela devrait être expliqué lors du check in,)
Points positifs
* localisation de l hôtel
* personnel avenant et serviable
* petit déjeuner correct
翻譯
Akg
澤斯特大床房
入住於 2024 年 10 月
獨自出遊
7 則評論
8.0/10
很好
發布於 2024 年 11 月 24 日
Dinding kamar lembap dan berjamur, seprei kotor sekali jd harus request minta d ganti, kamar mandi juga kotor, AC ga dingin dan bocor sampe netes2,shower anget2 kuku tdk bisa panas,kolam renang gelap kurang penerangan.
翻譯
Piyapiya25
澤斯特雙床房
入住於 2024 年 11 月
家庭出遊
2 則評論
10.0/10
超棒
發布於 2024 年 12 月 21 日
Staff hotelnya ramah-ramah dan hotelnya bersih
Nyaman banget nginap disini.murah lagi apalagi bookingnya di trip.com 😍
翻譯
住宿方回覆: Tamu yang terhormat, Salam hangat . Terima kasih banyak telah meluangkan waktu untuk mengulas pengalaman menginap Anda. Saya senang mendengar kesan dan pengalaman anda selama menginap di hotel kami. Kami akan terus menjaga pelayanan dan kebersihan agar dapat memberikan kenyamanan dan pengalaman menginap yang baik kepada setiap tamu kami. Sekali lagi terima kasih banyak atas komentar Anda dan kami menantikan kedatangan Anda kembali di Hotel kami. Hormat kami, Selvian Theresia Hotel Manager
lucky.boy
澤斯特雙床房
入住於 2024 年 7 月
獨自出遊
8 則評論
7.5/10
發布於 2024 年 10 月 9 日
The room was quite because the location is not near main road. The amenities was standard. Probably making a booking again for the price. The room facilities needs improvement, example: adding more amenities (the mini cafe), the hot water also hot not just warm okay.
翻譯
住宿方回覆: Dear Mr.LuckyWarm greetings from Zest Hotel Yogyakarta,First of all I would like to thank you for staying with Zest Hotel Yogyakarta.We are happy to hear about your stay at our Hotel. .. Thank you also for the input you wrote about us. Your input is very helpful to make us better because we receive direct input about our hotel from the customer's perspective.Once again, we thank you for your input and I assure you of better service the next time you visit.Regards,Melky BereHotel Manager
E.crafth
澤斯特大床房
入住於 2024 年 12 月
家庭出遊
53 則評論
6.0/10
發布於 2025 年 1 月 3 日
Saluran tv lokal. Dgn hrg yg lumayan hrsny ada saluran dr luar jg. TDK ada kulkas, kamar standart. Bantal hanya 2. Staf jutek ga ramah SM sekali. Inget banget namanya Lisna dan Tohirin. Ga welcome dn g humble. Malah LBH ramah squrity wanita yg dluar.
翻譯
住宿方回覆: Tamu yang terhormat, Salam hangat . Terima kasih banyak telah meluangkan waktu untuk mengulas pengalaman menginap Anda. Kami memohon maaf atas ketidaknyamanan dan fasilitas yang tidak sesuai dengan keinginan anda. Tentu saja hal itu jauh dari standart Hotel kami. Kami telah menjadwalkan peremajaan fasilitas musim ini untuk memperbaiki masalah tersebut.Kami juga akan meningkatkan pelayanan dan kebersihan agar dapat memberikan kenyamanan dan pengalaman menginap yang baik kepada setiap tamu kami. Meskipun kami menyadari bahwa kami tidak dapat mengubah pengalaman yang Anda alami selama berkunjung, kami sangat berharap bahwa Anda akan memberi kami kesempatan lain agar kami dapat memberikan pelayanan yang lebih baik jika suatu saat mengunjungi Hotel kami. Hormat kami,Selvian TheresiaHotel Manager
Octria
澤斯特大床房
入住於 2024 年 7 月
家庭出遊
2 則評論
9.0/10
滿意
發布於 2024 年 8 月 20 日
Bakal balik lagi sih klo k jogja ke hotel ini.lokasi strategis dn bersih kamarnya.ada poolnya juga dgn harga yg terbilang murah bgt.pelayannya juga mantap sekali.sayang kita tdk dpt amenitis coffee n tea d kamar hanya dpt air mineral saja
翻譯
住宿方回覆: Dear Octria, Salam hangat dari Zest Hotel Yogyakarta. Terima kasih banyak telah meluangkan waktu untuk mengulas pengalaman menginap Anda. Saya senang mendengar kesan dan pengalaman anda selama menginap di hotel kami. Kami akan terus menjaga pelayanan dan kebersihan agar dapat memberikan kenyamanan dan pengalaman menginap yang baik kepada setiap tamu kami. Sekali lagi terima kasih banyak atas komentar Anda dan kami menantikan kedatangan Anda kembali di Zest Hotel Yogyakarta. Hormat kami, Melky Bere Hotel Manager
訪客用戶
澤斯特大床房
入住於 2024 年 10 月
家庭出遊
1 則評論
10.0/10
超棒
發布於 2024 年 11 月 19 日
Good next time will come back again
翻譯
訪客用戶
澤斯特雙床房
入住於 2024 年 11 月
獨自出遊
2 則評論
9.5/10
極佳
發布於 2024 年 12 月 6 日
Strong wifi, has elevator, hair dryer available. Very good customer service. Famous Nasi Gudeg short distance away only. Collaborates with a tour agency for tours to Borobudor, Prabanam, Merapi etc without mark-up price for your convenience. Further discounts, free breakfast & other benefits for certain airline or bank customers. Best thing is the price which does not fluctuate too much by algorithm. Not too far from Malioboro. Walking distance If you are a great walker. Otherwise take a becak or GoRide which costs only few cents.
翻譯
住宿方回覆: Dear Guest,Warm greetings. Thank you very much for taking the time to review your stay. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain our service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back in our Hotel.Best regards,Melky BereHotel Manager
Kristina
澤斯特雙床房
入住於 2024 年 6 月
家庭出遊
1 則評論
10.0/10
超棒
發布於 2024 年 8 月 8 日
Love the room! It was clean, and the cleaning service came daily to clean the room. They gave new water every day. There is a swimming pool too. Always love Zest!
翻譯
住宿方回覆: Dear Guest, Warm greetings from Zest Hotel Yogyakarta. Thank you very much for taking the time to review your stay. I am happy to hear your impressions and experiences while staying at our hotel. We will continue to maintain service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back to Zest Hotel Yogyakarta. Best regards, Melky BereHotel Manager