住宿方回覆: Hi! thank you for sharing your wonderful feedback! We're delighted to hear that our hotel was your first stop in Dubai and that you enjoyed our fantastic location. Being just a short walk from the Mall of the Emirates — and having Carrefour conveniently right downstairs — truly makes exploring and stocking up on essentials that much easier.We also appreciate your thoughtful tip about buying chocolates later in the trip. Dubai’s heat can definitely be surprising, and we're sure future guests will find your advice incredibly helpful!It was a pleasure having you with us, and we hope to welcome you back again soon for another great stay in Dubai.Best regards,Hilton Garden Inn Dubai, Mall Avenue
住宿方回覆: Thank you for taking the time to share your feedback. We’re glad to hear that you found our pricing reasonable and appreciated the value offered, including access to our gym and swimming pool.We’re sorry to learn that certain aspects of your stay, such as the room condition and breakfast variety, did not fully meet your expectations. Your comments are important to us, and we’ve shared them with our team to help us improve the guest experience moving forward.We truly appreciate your insights and hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,Hilton Garden Inn Dubai, Mall Avenue
訪客用戶
特大床房 禁菸
入住於 2025 年 10 月
其他
7 則評論
10/10
超棒
發布於 2026 年 1 月 5 日
房間不錯,離商場近,餐飲方便,離地鐵也不遠
住宿方回覆: Hi.. thank you for sharing your feedback! We’re delighted to hear that you enjoyed your room and found our location convenient, with easy access to the mall, dining options, and the subway.Your kind words mean a lot to us, and we look forward to welcoming you back for another comfortable and enjoyable stay.Best regards,Hilton Garden Inn Dubai, Mall Avenue
住宿方回覆: Dear Jiangdaren, thank you for sharing such a detailed and thoughtful review! We’re delighted to hear that you enjoyed our generous breakfast selection, especially the waffles, freshly prepared eggs, and healthy oatmeal options. It’s wonderful to know that our gym and pool met your expectations and provided a comfortable space for both cardio and strength training.We’re also glad you found our location convenient and enjoyed the variety of food and drinks nearby. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Best regards,Hilton Garden Inn Dubai, Mall Avenue
Very bad experience, and upset.
It's very rediculous that they don't have luggage storage service.
The service team and reception is very cold.
never recommend again.
很差的住宿體驗,房間陳舊,太可笑的是 居然不能存行李服務。
絕不推薦。
避免踩坑
住宿方回覆: Thank you for your feedback! We're glad to hear that you found the experience quite good overall and that we met your expectations. If there's anything specific you think we could improve, please let us know. Your insights help us get better! 😊
匿名用戶
特大床房 禁菸
入住於 2025 年 2 月
商務出差
16 則評論
7.0/10
發布於 2025 年 3 月 27 日
Overall, it’s been an exceptional stay. The rooms are impeccably clean and exude a sense of luxury. The hotel staff have been incredibly friendly and accommodating, from the concierge to housekeeping. I’d like to give a special mention to Juliana and Wael from the dining team. They’ve been exceptionally helpful, warm, and accommodating—truly some of the sweetest individuals I’ve encountered here. Their outstanding service made dining at the hotel with kids an absolute pleasure.
All in all, it’s been a wonderful experience, and I’m already looking forward to returning.