Travelodge by Wyndham Owen Sound

Staff were very accommodated with issues we had with heat now working in our room.

Bien situé. Cependant, on entendait les bruits de partout. Je voyais rarement quelqu’un à la réception. Propreté bonne sans plus. Long cheveux sur le lit à l’arrivée et couverture du dessus tout croche . Tuyauterie de la salle de bain( douche) qui faisait beaucoup de bruit.

La salubrité et l’état des lieux n’est pas digne de la bannière Travelodge malheureusement. Très déçue je ne retournerai pas. Nous étions au travelodge de Barrie la veille et c’est deux mondes.

Je me demande pourquoi les hôtels ont encore du tapis… je trouve que cela enlève de la propreté car les tapis ne sont pas lavés et ça laisse une odeur désagréable.

Staff were not helpful, TV did not work well, iron missing from room, moldy bread....the list goes on.

Nothing wrong with this place except one BIG thing: BED BUGS! Was there for two days for work; now I have welts all over my body! So painful! I just pray I didn’t bring them home with me!

Two areas of improvement I would suggest: The free Wi-Fi was poor. We ended up going to the office which was about the only place we could get a connection. Room temperature was inconsistent. It would be nice if you could set a wall thermostat instead of twiddling fan and temperature knobs.

The hotel felt run down and poorly maintained. Specifically the dirt inside the room - under the bed, armchair, etc. Any surface that isn't directly visible appeared to not have been cleaned in weeks or months. Room service did not clean the room every day and made the bed only a couple of times during the 3 week stay. The room was cold even with the heat blasting at max, which also dried the air severely. The room door security latch was missing, there was black mold under the AC unit and peeling wallpaper, the smoke detector was missing from the wall (albeit there appeared to be an ancient, yellow one on the ceiling, definitely not from this decade), the bathmat was ripped and there were old, what appeared to be, blood stains on the sheets. The breakfast was technically included, but I saw coffee cups left near the thermos with curdled milk in them and the bananas were a good gauge of how infrequently they were replaced. The bathroom water was usually lukewarm and below body temperature, so taking a bath was out of the question. The water control knob in the shower was detached and caution had to be taken to not have it fall off. The staff that I met was friendly enough, no complains on their personal skills. The pillows smelled slightly of cigarette smoke, which was mildly irritating being a non-smoker. Overall, for approximately $100/night I did not expect top-of-the-line stay, but this fell short even of my modest expectations. I will avoid this hotel in the future