大阪東急REI飯店的評論

住宿方回覆: Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay with us. We are truly honored by your kind words regarding our breakfast offerings, especially the steak, Japanese rice, and miso soup. It is also gratifying to know that you found your room quiet and comfortable, and that the provided amenities met your expectations. We are pleased that our convenient location and nearby facilities contributed positively to your experience. Your satisfaction is our highest priority, and we sincerely hope to have the pleasure of welcoming you again in the near future.

住宿方回覆: Thank you very much for staying with us and for taking the time to share such a thoughtful and detailed review.We’re glad to hear that although you initially got a bit lost, you unexpectedly discovered the Gundam—what a fun surprise!We also appreciate your understanding and positive feedback regarding our environmental policies, such as self-service amenities, optional housekeeping, and the water dispensers on each floor.We’re pleased that you found the room clean and well-maintained despite its older design.We truly hope to welcome you back again on your next visit to Osaka.

住宿方回覆: Thank you so much for staying with us and for sharing such a thoughtful review.We’re delighted to hear that you enjoyed our convenient location, the proximity to Umeda’s shopping area, and the ease of access to dining and shopping. We're also glad you found the breakfast variety to your liking.Your comments regarding the room size and bathroom have been noted, and we will use this feedback to further improve our services.We will continue to work hard to ensure all our guests have a wonderful experience, and we look forward to welcoming you again in the future.

住宿方回覆: 非常感謝您入住我們的酒店。我還要再次感謝您向我傳達您的想法。對於您房間空調造成的不便，我們深表歉意。正如顧客所説，房間的結構和空調的效果可能存在個體差異，因此我們以後會繼續檢查並做出改進。誠實，接受批評，努力創造更舒適的環境。另外，感謝您提供有關最近出口和周邊商店的詳細訊息。我很高興您喜歡“快樂煎餅”和其他許多餐廳。我們將繼續努力使您的下次入住更加舒適。我們期待很快再次見到您。

住宿方回覆: Thank you very much for your feedback. We understand that the room size may have felt compact, which is quite common in Japan. We’re sorry to hear that the toilet size did not meet your expectations. We appreciate your understanding and are glad to hear that you enjoyed the nearby shopping street and convenient location. We hope to welcome you again on your next visit to Osaka.

住宿方回覆: Thank you so much for staying with us and for sharing such kind and thoughtful feedback.We’re so glad to hear that you enjoyed our lobby, found the room clean, and appreciated the convenience of the water dispensers.We’re also happy that you liked our location and the easy access to both restaurants and the subway, as well as the airport bus service.We’ll continue to do our best to provide a comfortable and welcoming stay for all our guests.We sincerely look forward to welcoming you again in the future.

住宿方回覆: 感謝您入住大阪東急REI酒店。我們對退房時間和供水服務未能滿足您的期望深感抱歉。作為可持續發展目標努力的一部分，我們已從提供塑料瓶裝水改為在每層樓安裝飲水機，並努力盡可能減少塑料瓶垃圾的數量。我們將非常感謝您的理解。此外，我們對因行李員不在而造成的不便深表歉意。我們將盡力回覆您的反饋，因此我們希望您將我們添加到您的酒店選擇中。

住宿方回覆: 非常感謝您的入住。我們也很高興聽到您對位置和價格感到滿意。然而，對於吸煙室內難聞的氣味，我們深表歉意。由於所有無煙客房均已訂滿，我們無法滿足您的要求，對此我們深表歉意。我們將繼續改進除臭措施，並提供更多用户友好的訊息，讓您住得更加舒適。我們全體員工期待您的再次光臨。