karaksa hotel grande 新大阪 Tower的評論

住宿方回覆: Dear valued guest,It was our honor to welcome you at our hotel recently. Thank you so much for reviewing us.It is a great pleasure to hear you have really enjoyed your time at karaksa hotel grande Shin-Osaka Tower.Your words "会考虑再次入住" are our best encouragement.We offer a welcome drink service from 14:00 to 22:00, and you can drink coffee etc. for free. If you have the opportunity, please use it next time.We hope our hotel will always be your first choice accommodation in Osaka.Our best wishes! karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: Dear valued guest,Warmest greetings from karaksa hotel grande Shin-Osaka Tower!Thank you for leaving a review for us.We are happy to know that you enjoyed our hotel and felt welcomed!We hope you will choose us again next time you are in Japan.Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: 親愛的客人，非常感謝您選擇 karaksa hotel grande 新大阪 Tower 並抽出時間分享您的住宿體驗。希望您在這裡過得愉快。我們飯店提供多種房型以滿足您的需求。下次入住時，請考慮其他房型！如果有機會前往大阪，請給我們一次機會，以便下次為您提供更好的服務。祝一切順利！ karaksa hotel grande 新大阪塔前台

住宿方回覆: 尊敬的顾客 您好感謝您選擇下榻本酒店，並抽空分享寶貴的入住體驗。得知您對於我們的地理位置、客房整潔、溫泉設施以及自助早餐感到滿意，我們感到非常欣慰。我們一直致力於為每一位賓客提供舒適便捷的住宿體驗。能夠為您前往夢洲萬博會及關西機場提供便利，我們深感榮幸。同時，很高興我們的溫泉能幫助您緩解旅途的疲勞，讓您有個放鬆的時光。期待在不久的將來能再次迎接您的光臨。祝您旅途愉快，萬事順心！karaksa hotel grande Shin-Osaka Tower酒店前台

住宿方回覆: Dear Valued Guest,Thank you very much for your detailed review. We're glad to hear that our location was convenient for you. It's great to know that you found the room clean and appreciated the 24-hour free water dispenser in the corridor. We also appreciate your understanding regarding our eco-friendly policy, with some complimentary items available on the 2nd floor for your convenience. Your feedback is very helpful and encourages us to continue providing a comfortable stay for our guests. We look forward to welcoming you again in the future!Front DeskKaraksa Hotel Grande Shin-Osaka Tower

住宿方回覆: Dear Guest,Thank you for sharing your feedback regarding your recent stay at Karaksa Hotel Grande Shin-Osaka Tower. We are pleased to hear that you appreciated the separate shower and bathtub in your room, and that you found the overall comfort satisfactory. We understand that the room size may be smaller compared to other accommodations, but we strive to provide a cozy atmosphere for our guests. We also appreciate your comments about the proximity to the tracks; we will certainly take your feedback into consideration for future improvements. It’s wonderful to know that your experience aligned with your expectations of a Japanese hotel. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay!Best regards,Karaksa Hotel Grande Shin-Osaka Tower Front Desk Staff

住宿方回覆: Dear valued guest,We appreciate so much that you chose us for your stay and that you shared your opinion here.We are very happy to hear that you are satisfied with our service.We sincerely regret to hear your disappointments about the sound protection. We will work hard to improve.We hope to have the opportunity to serve you better in the future.Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: Dear valued guest,Thank you for choosing karaksa hotel grande Shin-Osaka Tower and also for taking time to share a review about your stay.We are very happy to hear that you are satisfied with our service.Good location is one of our hotel's point. Thank you for enjoy Osaka with us.We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: Dear valued guest,Thank you very much for staying with us and for sharing your review here!We're so glad you enjoyed the spacious room and the beautiful view from the top floor.We apologize that the bed felt a bit small for you and your child. We'll take your feedback into consideration as we look for ways to improve our accommodations.We hope you had a pleasant stay overall!karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: 非常感謝您入住karaksa hotel grande 新大阪Tower。我們也感謝您分享您的回饋。再次感謝您的善意評價。 我們不會滿足於現狀，我們將繼續每天努力前進。下次您造訪大阪時，請再次入住我們飯店。我們全體員工期待著您的到來。唐草大飯店新大阪塔前台工作人員

住宿方回覆: 尊敬的顧客 您好非常感謝您入住 karaksa hotel grande Shin-Osaka Tower，並選擇延住。對於在溝通上造成誤解，未能滿足您的需求，對此我們深表歉意。我們會加強員工的業務培訓，繼續努力為您及更多客人提供更優質更個性化的服務。對於此次入住讓你失望，全體員工再次向您致歉。酒店全體員工期待您及您家人的再次光臨！祝您生活愉快！karaksa hotel grande Shin-Osaka Tower酒店前台

住宿方回覆: Dear valued guest,Thank you very much for choosing to stay with us and for taking the time to share your thoughtful feedback.We are delighted to learn that you were satisfied with the spaciousness of your room, which comfortably accommodated your group and luggage, as well as with our facilities and the scenic view. Your kind remarks are truly appreciated.At the same time, we deeply regret the discomfort caused by the condition of one of the pillows.We apologize for this lapse in cleanliness and any inconvenience it may have caused. We have shared your comments with our housekeeping department and instructed them to further strengthen our inspection procedures.We are committed to providing all our guests with a safe and comfortable stay, and your feedback is invaluable in helping us uphold that commitment.We hope to have the privilege of welcoming you back in the future, and to provide you with an entirely pleasant and seamless experience.Best regards,karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: Dear valued guest,Thank you very much for your kind feedback. We are glad to hear that you were satisfied with our service, facilities, and convenient location just a 6-minute walk from Shin-Osaka Station.We appreciate your comment regarding the train noise, and we apologize for any inconvenience it may have caused. We will continue working on ways to make your stay more comfortable.We hope to have the pleasure of welcoming you again in the future.Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: Dear valued guest,Thank you for staying at karaksa hotel grande Shin-Osaka Tower!We appreciate so much that you took time to leave a review!It is always a great pleasure for us to know that you enjoyed your stay.We are waiting to serve you again on your next trip to Japan. Have a nice day!Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk