karaksa hotel grande 新大阪 Tower的評論

住宿方回覆: Dear Guest,Thank you for sharing your feedback regarding your recent stay at Karaksa Hotel Grande Shin-Osaka Tower. We are pleased to hear that you appreciated the separate shower and bathtub in your room, and that you found the overall comfort satisfactory. We understand that the room size may be smaller compared to other accommodations, but we strive to provide a cozy atmosphere for our guests. We also appreciate your comments about the proximity to the tracks; we will certainly take your feedback into consideration for future improvements. It’s wonderful to know that your experience aligned with your expectations of a Japanese hotel. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay!Best regards,Karaksa Hotel Grande Shin-Osaka Tower Front Desk Staff

住宿方回覆: Dear valued guest,We appreciate so much that you chose us for your stay and that you shared your opinion here.We are very happy to hear that you are satisfied with our service.We sincerely regret to hear your disappointments about the sound protection. We will work hard to improve.We hope to have the opportunity to serve you better in the future.Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: Dear valued guest,Thank you for choosing karaksa hotel grande Shin-Osaka Tower and also for taking time to share a review about your stay.We are very happy to hear that you are satisfied with our service.Good location is one of our hotel's point. Thank you for enjoy Osaka with us.We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: 非常感謝您入住karaksa hotel grande 新大阪Tower。我們也感謝您分享您的回饋。再次感謝您的善意評價。 我們不會滿足於現狀，我們將繼續每天努力前進。下次您造訪大阪時，請再次入住我們飯店。我們全體員工期待著您的到來。唐草大飯店新大阪塔前台工作人員

住宿方回覆: 尊敬的顧客 您好非常感謝您入住 karaksa hotel grande Shin-Osaka Tower，並選擇延住。對於在溝通上造成誤解，未能滿足您的需求，對此我們深表歉意。我們會加強員工的業務培訓，繼續努力為您及更多客人提供更優質更個性化的服務。對於此次入住讓你失望，全體員工再次向您致歉。酒店全體員工期待您及您家人的再次光臨！祝您生活愉快！karaksa hotel grande Shin-Osaka Tower酒店前台

住宿方回覆: Dear valued guest,Thank you very much for choosing to stay with us and for taking the time to share your thoughtful feedback.We are delighted to learn that you were satisfied with the spaciousness of your room, which comfortably accommodated your group and luggage, as well as with our facilities and the scenic view. Your kind remarks are truly appreciated.At the same time, we deeply regret the discomfort caused by the condition of one of the pillows.We apologize for this lapse in cleanliness and any inconvenience it may have caused. We have shared your comments with our housekeeping department and instructed them to further strengthen our inspection procedures.We are committed to providing all our guests with a safe and comfortable stay, and your feedback is invaluable in helping us uphold that commitment.We hope to have the privilege of welcoming you back in the future, and to provide you with an entirely pleasant and seamless experience.Best regards,karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: Dear valued guest,Thank you very much for your kind feedback. We are glad to hear that you were satisfied with our service, facilities, and convenient location just a 6-minute walk from Shin-Osaka Station.We appreciate your comment regarding the train noise, and we apologize for any inconvenience it may have caused. We will continue working on ways to make your stay more comfortable.We hope to have the pleasure of welcoming you again in the future.Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: Dear valued guest,Thank you for staying at karaksa hotel grande Shin-Osaka Tower!We appreciate so much that you took time to leave a review!It is always a great pleasure for us to know that you enjoyed your stay.We are waiting to serve you again on your next trip to Japan. Have a nice day!Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: 親愛的客人，感謝您選擇入住唐草格蘭德新大阪 Tower！ 非常感謝您抽出寶貴的時間留下評論！祝您有美好的一天。

住宿方回覆: Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower.We are thrilled to hear that you explored the on site amenities and you had such a wonderful time with us. We pride ourselves in being able to provide a high level guest service so it's great to know our team was able to make that connection with you.We will do our best to satisfy you even more the next time you stay with us. We are waiting to serve you at your next stay in Osaka. Have a nice day!karaksa hotel grande Shin-Osaka TowerFront Desk

住宿方回覆: Dear valued guest,Thank you for staying at karaksa hotel grande Shin-Osaka Tower!We appreciate so much that you took time to leave a review!Thank you so much for the lovely comments about breakfast, we appreciate it very much.It is very important for us to know that you enjoyed our breakfast, we always make so much efforts to serve the best menu we can.We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.Our warmest wishes! karaksa hotel grande Shin-Osaka Tower

住宿方回覆: 親愛的客人，非常感謝您入住 karaksa hotel grande 新大阪 Tower 並就您最近的住宿留下反饋。 我們非常高興得知您在 karaksa hotel grande 新大阪 Tower 度過了愉快的時光。前往大阪，請讓我們有機會在下次為您提供更好的服務。