奧蘭多福朋喜來登飯店及會議中心

The hotel is being renovated and there were issues with the hot water and lifts. Room service needs more attention but kudos to the manager and Hannah who attended promptly to the issues.

El hotel en sí es limpio y el personal fue amable durante mi estancia. Sin embargo, no puedo recomendar este lugar debido a un problema grave con el cobro. Me cargaron dos veces el monto total de la habitación en mi tarjeta de crédito. Reporté la situación en recepción mientras aún me hospedaba, y aunque me aseguraron que lo resolverían, hasta ahora no han hecho nada. He llamado varias veces desde entonces sin éxito. Lo que debía ser una experiencia tranquila terminó siendo muy frustrante y desgastante. Muy decepcionante para un hotel que promete ofrecer tranquilidad al viajero.

I checked in at 9pm. I was given a room on the second floor. The halls were warm and smelly. When I got off the elevator to find my room I met a door that was closed and it said do not enter. I turned around and went back thinking I was lost. I called the front desk and they said to go through the door. It was construction zone. That was super creepy at night. The room I stayed in was so run down. Only one lamp in the living room worked. The bathroom lighting was also super dim. I will say the staff was really friendly but I will never stay at this hotel again.