奧蘭多國際大道北希爾頓花園飯店(Hilton Garden Inn Orlando International Drive North)

They welcomed me even though it was a late check-in. The room and bed were clean, they served the welcome drink as well. Shampoo, body wash, and lotion were located in the bathroom however toothbrush/paste wasn't. I went down to the lobby and asked for one but they said they are out of them as well. There are several parking spaces but I recommend park soon as possible.

The stay experience was generally up to standard until I realised that room cleaning was only provided on demand and then put in my request at the concierge on Day 3. The lady at the concierge was cold and not helping to say the least. She kept telling me room cleaning requests must be submitted by 9am, which I think is quite inconvenient and unfriendly for leisure travellers. She reluctantly agreed to help me change towels and toiletries in the end. It’s quite funny because they ha be this slogan sign on the wall saying “if there’s anything wrong with your stay, let us know and we’ll make it right”. Apparently the lady didn’t want to make it right for me.

We went to Universal and loved this hotel! We were thrilled with the hearty inexpensive breakfast, the great pool with cabanas, the tiki bar by the pool, the available washer/dryers, the quality of the food we ordered from the room, the comfort of the beds, the free shuttle to the parks, and the exceptional service of all the staff. In fact, we were so pleased that we found the Disney mid-priced resort very disappointing in comparison. We definitely got an incredible value and wonderful experience. We'd definitely plan to stay here again and will recommend it to friends!

Was woken up by getting bit by bed bugs at 2 am and the only thing they did was offer us a 7$ breakfast voucher. So we paid almost 200$ to be eaten up by bed bugs and we have video of all of it.

I did not like the bed. it was uncomfortable. I also didn't like the fact that we would have to pay $15.00 a person for breakfast. WHAT CROOKS !!! So we decided to spend the rest of our stay at Laquinta, who has way more comfort in their beds, and a Free breakfast !

The staff was great , but the hotel was bieng renovated and there was alot of construction in the room rite next to ours, also the shower in room 305 has a patch that fell off the roof and the mold kept me sneezing.

I've stayed at other properties before and was very underwhelmed by the condition of the rooms. They were clean, but not anywhere as big and as nice as other locations. We felt safe, and in theory, I'm sure the rooms were nicer than at neighboring hotels in the area. Was just expecting more after my stay at other Hilton Garden hotels. I will say though the staff is WONDERFUL. Great interactions and helpful all the way around. That alone is worth a 4-star rating. If they update the rooms to match the ambiance of the front lobby, the hotel would be much nicer overall.

Our hotel stay was excellent. The hotel is conveniently located and close to a major street and a major highway, yet nestled in a corner allowing for peace and quiet. The hotel and room were clean and spacious and lacked no amenities. The staff was extremely friendly and accommodating and readily to assist in any way. Overall, I highly recommend the hotel.

We had such an amazing stay! The facility is well kept up. The rooms were nice and clean. The bathrooms have full size body care items. The pool area was so nice! they have a hot tub, a fire pit, and a tiki bar. The staff was helpful but not very friendly, that's ok with me though. Overall it was a wonderful stay and we are def coming back!