奧裡利亞設有游泳池的飯店

Room was clean and comfortable, however the restaurant was not open and no room service for meals.

This was to be yet another stay at this hotel. We had been there several times prior to this visit. Before the pandemic it was a decent place to stay at a decent price. After our experience last night....we will NEVER be back. Perhaps it is time for a name change. I am not sure the word QUALITY should be included in the name. At time of reservation I requested one of the rooms that we had stayed in before due to mobility issues. These rooms are easily accessible to enter hotel via room key...and also because of the patio door access, once room has been opened. This time we were booked into a room WAY around the back with access to the room around the building. (1st issue). When we were settling into room, I sat down on bed and was greeted by a hard object. The bed was made up in perfect order, but when I pulled back the covers the hard object revealed itself to be the room's smoke detector. Called front desk to inform them of this. They promptly came to inspect. We were told that it must have been accidentally in the bed. I ask, HOW....bed was made up and detector was tucked in a fold. Obviously had to be aware it was there in the making of bed. Next, a test of said detector proved it to be not working. Staff said they will take this unit and return with a new one. Sat and waited for 15 minutes and no return...BUT, in the meantime, my husband discovered stale pizza crusts under the A/C unit as well as a brochure (also in the bed where the smoke detector was found). He then started to pull back sheets on the 2nd bed and saw brown staining on the sides of the bottom sheet. Upon being brave enough to sniff the bedding, he said that it didn't smell like it had been washed any time recently. We used the ice bucket liner, picked up the pizza crusts, and the brochure and took them to the front desk to show them the filth that was in a room that was SUPPOSED to be CLEAN! At this point we informed them that we would NOT be staying here, were cancelling our upcoming reservation, and would like to be refunded. They offered us a move to another room, but no thanks. At the time of writing this review I am STILL awaiting the refund for the price of the room. This stay was to be part of my anniversary package of Orillia Opera House, dinner out and a stay at a hotel with a pool to have a swim.

我週五晚上在酒店住宿可能是任何酒店中最糟糕的一次。這是我在奧裏利亞時去的酒店。工作人員很棒,房間很乾淨。星期五在奧裏利亞舉行了曲棍球比賽,酒店與家人和孩子一起預訂。所有規則和普通decency完全被忽視,管理層什麼也沒做。喝酒(在每個走廊),滑板和冰塊從冰機打到凌晨1點。3歲到17歲的孩子允許有增無減地尖叫和喊叫。我被搬到酒店最安靜的房間,但沒有緩解。後停車場的汽車做甜甜圈和雜的音樂。爲什麼允許這樣做?這是一個很棒的酒店,員工非常出色。所有這一切都被管理層否定,沒有關於比賽週末的政策。至少應該在預訂時解釋,90%的房間將充滿自私,不尊重他人的顧客。

不知道奧裏利亞有萬豪費爾菲爾德所以我們出行去看一些朋友就決定入住,絕對驚豔,早餐很棒工作人員很棒,房間很漂亮,感覺就像在高端酒店一樣我從來沒有遇到過如此友好的工作人員,每天都有幫助。很少能找到乾淨安靜的好酒店。價格很猛,他們有各種折扣代碼(CAA,老年人價格,政府等!)很棒的住宿地點。

環境很好，價格合適