奧本歐佩萊卡萬楓飯店飯店(Fairfield Inn & Suites Auburn Opelika)

Run down place. Nice staff. Close to tons of shopping and restaurants and very close to our family there. Heater made noise. Bedding run down.

Exceeded my expectations. Quiet, comfortable, modern and conveniently located. The staff worked quietly behind the scenes, yet were readily available when a need arose. Breakfast was excellent and delicious coffee available all day.

Desk staff was very friendly and helpful. Since it was late and the hotel not full she questioned if I had a room placement preference , which I appreciated.

Comfortable beds, clean, and well kept. Also, the complimentary breakfast was excellent with a nice variety of options that were well stocked. Also, the buffet area was kept very well maintained.

A colleague and I stayed at this hotel Sunday, August 27-Wednesday, August 28. The attendant that checked us in canceled our original payment method and charged our personal cards that were only supposed to be used for incidentals. The mistake was caught on Monday, August 28; however could not be corrected in a satisfactory manner because the cards were already charged! The nonchalant attitudes of the front desk staff were top notch. Whoever trained them to not care at all for causing an inconvenience of this magnitude should be proud. It’s now 48 hours later from when the error was noticed and not a single manager (shift, hiring, sales, regional, etc. NO ONE) has reached out to me to even offer something as simple as an apology. Also, my bathroom door wouldn’t shut. The door was off of the hinge and could only close to a certain point. I was told that they were aware of the repairs that were needed. But, they still decided to release the room to guests. Amazing!

The bed was perfect, pillows perfect. Air Conditioning Awesome !

The room received was not what I paid for, it was smaller and less expensive. The room was not the Marriott quality expected. The shower pressure was so low it was near impossible to shower, the reading lights on the bed were missing parts or just hanging by a wire. The hotel was not willing to compensate on different room size or condition of the room.

Great condition after renovation. But a bit noisy from people’s step upstairs. Receptionist didn’t stop using phone when we arrived for check in. Didn’t seem welcoming.

The app said there was a pool which is the main reason I booked this hotel. My kids were disappointed