俄克拉何馬城Lightning Creek Park附近住宿

The hotels general manager, Patel, made everything from checking in to checking out miserable. I work for Marriott. I know that the Marriott standard is to treat every guest like family. The goal is to make people want to come back. Her customer service skills are subpar, and if she doesn’t know how to treat another Marriott employee and their family, who showed nothing but kindness, I hate to think how she treats her employees that shes’s actually in charge of. Based on what I hear, it’s not well. The front desk employee, Liz, runs the place like a well oiled machine and should replace Patel immediately. She treats everyone who walks in the door like her best friend. She is the only reason I didn’t take my money elsewhere. And there are PLENTY of hotels within 5 miles of that place. As for the hotel itself, there’s not much to complain about. The hotel is clean and quiet. Breakfast is adequate. The rooms seem to be kept up. It’s probably the only reason, that and Liz, that people stay there. When you manage a hotel, you need to always keep in mind your guests are there for a variety of reasons. I had a sudden death in the family and had to fly home for a funeral. The last thing I needed to worry about was management treating my family members checking in with disrespect. And the last thing any of us needed at such a sensitive time was front desk staff taking out their lack of customer service skills on us. You never know what people are going through. Being nice to paying guests, and greeting them with a smile isn’t hard to do. The general manger could really use some training on how to run a hotel and to gain some people skills. She’s obviously miserable and you can clearly see on the faces of the employees that her lack of enthusiasm for the people who stay there is wearing thin the tolerance the staff has for the guests and their needs. It’s only a matter of time before people take their money elsewhere.

I stay 100+ night per year in hotels. This is one of the better ones. Right downtown, walking distance to BrickTown, the Gardens, and everythign else. Amazing architecture inside and out. A wonderful restaurant, Tellers. Great staff. The rooms are gorgeous with super comfy beds and soundproof windows. Also great valet. Some things can be improved upon. No real sundry store (and none within walking distance. The lights in the bathroom are poor. The shower did not get overly hot. Overall a great stay and I would absolutely stay again.

Skirvin 的食物非常好，客房服务迅速而美味。工作人员很友好，彬彬有礼，乐于助人。酒店的设施绰绰有余。停车场灯火通明，保安人员值班，代客泊车服务人员乐于助人且友好。我们的整体体验与我们在频繁旅行中所经历的一样好，甚至更好。我只是希望我们能为标准的国王获得接近 100.00 美元的更好价格。

早餐還可以，就是牀單上有很多頭髮，不知是換過沒有，直接睡在被子上，沒感接觸牀單

I'm always a bit skeptical of reviews that say ”Perfect!”, but it was. We were at the end of a long day driving across I-40 and booked this on the Wyndham app. Check in was fast and easy thanks to the guy at the desk. I didn't think to get his name for the review, sorry! He was efficient and friendly and in a few minutes he had our keys ready and had answered a couple questions about the area for us. Even offered a couple bottles of water. Clean room, good beds and friendly staff - just what we needed after a long day of driving. This will be our stop in OKC from now on. We are real travelers, not affiliated with Baymont or Wyndham.

這是到目前爲止糟糕的體驗,雖然我知道這不是物業的錯,但只是酒店的位置使它成爲糟糕的體驗。我和媽媽9/13-9/162024年在那裏住了。我媽媽的卡車在週五晚上與其他7輛汽車一起被撞壞了。除了前台工作人員非常愉快和樂於助人外,早餐有庫存,物品種類繁多。房間很乾淨,可以使用更新,但整體很乾淨。我用溫德姆獎勵預訂。雖然我很失望,當我住在溫德姆酒店時,我沒有獲得入住積分。

性價比可以、裏面還有簡單廚房、方便那次喜歡煮吹的人、衞生各方面都滿意，可能太近高速公路，隔音效果方面有一點嘈，總體來説都OK。

非常方便的酒店，酒店坐落在交通便利的街區，隔壁是一家很大的墨西哥餐廳，對麪是麥當勞、旁邊對着有兩個加油站。 靠近高速，離肯塔基快餐衹需三、四分鍾車程，離中國風味自助餐廳也衹有7分鐘車程。 離購物中心很近，離山姆會員店三分鐘車程。 酒店的早餐能管飽，房間熱水和暖氣充足。 由於該酒店生活十分方便，停車也很方便，為此我們續住了幾回。 該酒店的服務人員和藹可親，有求必應。 此外，該酒店性價比也很高，不到50美元/晚，很實惠。 強烈推薦有車的朋友入住該酒店！

The hotel room was fine, but my experience with the staff and mgr was frustrating. We found we were charged for a reservation the night before (we stayed 1 night). The reservation was made online. I received notification of the reservation for the night we stayed via email and had it in my Bonvoy app as well. No other notification was received. They said we were charged for the night before and had a different reservation # for that date. Again we never received any notice of that reservation. When trying to talk to the mgr. , we were told by staff she would call me back. 2 days later in my 3rd call I finally reached her. She argued that she had an online reservation and I was charged for not giving notice. When I questioned why that reservation had not appeared on my Bonvoy app or email, she did not have an answer, but refused to remove the charge and told me the only thing I could do would be to dispute it with the credit card co. This is my first negative hotel review ever and the first time I have had to dispute a bill. Needless to say I am now suspicious of Marriott and will be staying elsewhere in the future.

What a amazing great advocated staff!!!! We spent a night in Hampton inn Oklahoma in our way home to Georgia. My husband left his valuable watch in room in this hotel. We made a call, and they said they talk to manager. Mrs. Jasmine mailed the watch to our house in georgia. How we can say thank to such great staff. Plus we really enjoyed our stay, such amazing clean room and what a wonderful breakfast. We both thank you all!!!!