飢餓岩大熊度假村(Grand Bear Resort at Starved Rock)

It was bad nothing open in the whole hotel. No stores or waterpark and not told in website ahead of time

Was charged $211 for a room that was quoted less than $100 Lady on the phone was rude as well as the front desk. I get nothing was open because of the season so that okay the water park was irrelevant but being charged 200 for one night at a place that was supposed to be a resort but not even getting a tv remote in the room is a bit strange lol. Overall id just go anywhere else unless youre okqt with rudness and everything being closed but them not telling you till they take your money..

Unfortunately our visit coincided with the extremely COLD weather of January 2024.Because the resort was no where near capacity, the restaurants were not open every day. When we did dine at Jake's, the service & food were good. We dd not avail ourselves of the water park, but those who did seemed to be enjoying themselves. Suggestion was made that we return in the summer.when all activities are available. We still enjoyed ourselves. Our ratings are based on the weather factor.

Took my kids to the waterpark & had extreme chlorine levels which caused my child to go to the emergency room coughing and sick . We couldn’t even stay in the pool longer than 15 mins without eyes burning and feeling like you cannot breathe. Completely unacceptable for what you pay here

We were there to celebrate my sons birthday. Upon arrival (over 1.5 hrs drive) we were told waterpark wouldn’t be open till Thursday and were told they couldn’t do a cancellation.

I would never go back. The pictures they post are far from the reality. The waterpark was dirty, bathroom was filthy and the door of the stall wouldn’t close, no privacy to change clothes. The water had so much chlorine that our eyes were itching. The lifeguard was constantly blowing the whistle. We had the villa and it was really outdated and dirty. Carpet had stains and if you walk barefoot your feet turn black. There were dead bugs and spiders in the bathroom and ants crawling on the kitchen counter. Very old appliances and an empty dish soap dispenser. The pans and cutlery were not washed. Bed sheets had holes in them. Overall bad experience.

Muy lindo el lugar solo no me gusto que no hicieran el aseo a la habitación y mucho ruido de los niños corriendo por los pasillos y el piso de arriba pero me parece un lugar muy lindó

We had a mouse in the villa we were staying at, talked to a staff member was told that maintenance will be there first thing in the morning no one cane checked out and wont be thinking about going back ever again.

The people that work at this resort are fantastic--it's like they are all owners. So accommodating and really, really nice. Great location for all the hiking. Great activities for kids. Loved our two days.