波拉波拉勒莫阿納洲際度假村(InterContinental Bora Bora le Moana Resort, an IHG Hotel)

真正的好地方，酒店的工作人員很棒。我們每走一步都感覺被寵壞了。從機場的熱情歡迎，到度假村之旅…一切都安排得井井有條

Beware! This place is awful. The rooms/overwater villas are ok, but the restaurant and common areas are absolutely awful, dirty, dated and run down. The few restaurants in the local area are very basic. Bora Bora doesn't have much to offer aside from luxury resorts. It's hard to get around to other resorts for food, as boat transfer is required ($300 for a 10 min trip) and I doubt that the resorts accept reservations from people that aren't guests... (They didn't when we called in desperation). When visiting Bora Bora it's essential that you pick a resort with nice dining, bar, pool (if you have kids) and common areas... Bora Bora is the kind of destination where people never leave the resort, as there is essentially nothing on the island to see. Being stuck on Moana is a nightmare. We transferred to Conrad after 2 days, and were slammed with a $6000 charge (based on a fictive price per night). Management staff at Moana gave us hell. Essentially this place will go out of business just like Sofitel a few block down the road. At this point they are just milking it, they don't care about customer satisfaction. Didn't see any American or western guests during our stay. Instead most guests appeared to be Asian. Maybe Asian guests are less likely to complain? It blows my mind that anyone would give this place a good review.

I'm not usually one to give poor ratings, but I was shocked to see this resort has as high of a rating as it does after staying here. the property is TINY and there is only one small beach to lie on which is completely slanted so you can't lay flat. There is only one restaurant worth eating at (vini vini- the french fancy restaurant is EMPTY and inside ) service is super slow and hardly any of the staff speak good english. We had to use google translater for almost all of our trip. The rooms are dated and almost all of the overwater bungalows have foundational cracks.

該房產骯髒且維護不善，上面經常有昆蟲糞便滲入所有物品中。當我告訴他們這件事時，他們說這是正常的。顯然，家具、客房服務食物和衣服上有昆蟲糞便是正常的。當我試圖比預期早點離開這個可怕的地方時，他們處以住宿一晚的處罰。員工都對他們的經理感到緊張和焦慮，並不斷告訴我們要等待，而不是與他們的經理一起解決問題。這是我遇到過的最糟糕的地方，清潔度和工作人員都是最糟糕的。泔水桶價格過高！

We stayed at InterContinental Le Moana Feb 2023 (end of pontoon OWB #28). This resort and it's location were exactly what we wanted. Our experience here was absolutely perfect, the staff were amazing! We had the buffet breakfast each day, included and never ate lunch, the buffet was so filling and had such a wide variety of foods. My experience began two weeks before my arrival when I emailed the resort to confirm they had my reservation (made on Orbitz) and they confirmed that all the information was correct and that a "end of pontoon" OWB was waiting for me. There are only 4 "end of pontoon" OWB and they have the best views and are most private, so that was important! When I arrived, Constance Hokuh was our check in person, she was so friendly, and treated us like VIP's! She gave us a tour of the resort and walked us to our bungalow. The end of pontoon bungalows are a full 10 minute walk from the shore, it is way out there! We were also greeted by Laurence the Resort GM, who came out to personally welcome us and wish us a happy anniversary. She also sent champagne and macrons to our room as a welcome. I liked that the resort is on the main island for access to different restaurants and shopping.

We were able to take kayaks from the beach to the Boral Gardens and see one of the prime spots in Bora Bora on our own! The bungalows are wonderful and the staff was extra attentive and thoughtful. We walked to nearby spots, like the Bora Bora Beach Club and Bloody Mary's (a bike ride), for great dinners and sunsets. We rented bikes next door and a boat down the street at La Plage. The concierge also has great options for guests. Feeding the fish through the coffee table was a highlight! We had names for our special fish.

不要透過********預訂這家酒店。網路上說我可以當天取消飯店，我就這麼做了。然而********並沒有費心向酒店取消預訂，所以在一位代表告訴我將退款後，我被收取了全額費用。我親自聯繫了酒店，但他們拒絕退款，並說預訂沒有取消。總共浪費 1500 美元。非常失望。

Beach soe bungalows were gorgeous. Flowers in room were nice touch. Activity center woth paddle boards and kayaks was awesome. Towels were too rate. Safety challenge was the uneven shower area. Breakfast buffet has hige assortment of American and traditional breakfast items. Fresh fruir was delicious. Crossiants were fluffy and plentiful jiice.bar Bacon, potatoes and other items had been left out too long and were cold. Checkout employee was distracted by other emplyee and phone. Pool gets a lot of shade in afternoon. Boat trip to resort is fantastic