Staff was kind and flexible, however no where during booking or looking at their website did they state the pool was down for repairs… this was one of the reasons we booked this specific hotel and paid more than a local hotel without a pool. Disappointing that it wanted posted anywhere online while booking. Deceiving to say the least.
Family trip, hotel is South Beach next to aquarium. Everything looks very new, rooms super clean, good internet, huge TV. Breakfast was pretty standard for Holiday Inn Express, but would have like more meat choices.
Great stay.