115 評價
紐約朗廷飯店，第五大道
時代廣場 紐約|距離Bridge Fund of New York Inc0.33km
The Langham is a lovely hotel in a convenient midtown location. Almost 5 stars, but room service and breakfast at restaurant fall very short so taking off 1 star. Pros: - very large rooms and huge closets for NYC - impeccably clean room and outstanding housekeeping - service in Langham Club exceptional - friendly and helpful doormen - good value Negatives: - check in “upgraded” our room through Amex FHR; however neglected to tell us that our “upgraded” room (though larger) was now on a low floor without a view, and it was extremely noisy (even for NYC)- when earplugs are provided on the nightstands you know it’s a problem. Need better sound proofing on windows. Also our “upgraded” room did not have a bathroom door! This is a very poor design flaw and was a real negative to our stay. - room service was very poor. Our order was missing a breakfast entree after waiting 50 minutes and a replacement was not brought before we had to leave. Coffee was cold and tasted as if it had been made hours before. Canned whip cream was brought and offered to be sprayed on our waffles- just no. - breakfast at Ai Fiore was a disaster. Extremely rude and dismissive service. Slow. Very limited selection and poor food quality. Don’t eat there.
不錯
145 評價