和諧旅館(Harmony Inn)

Room was clean but hallway and entry doors were dirty but it is Winter time so can expect that. They appeared to be short staffed cause i called in afternoon to see if room would be ready for early check-in and got put on hold for a few minutes and then told me it was so said would be there in a few minutes. When arriving there was a sign saying away from desk but call this number. First time i called i finally got a recording saying to text instead of leaving a message. Waited a minute and called again and she answered and said would be right there. So i assumed she was having to clean rooms when nobody at the desk. She was apologetic and friendly. Only other issue was when busy at Breakfast had to tell front desk when out of something. Heard several people say they should have kept waffle machine instead of the pancake machine. Some were having issues with it.

The temperature control in the room was VERY uneven. The window unit was set to 70 and it felt like 80...it was dropped to 66 and still blew hot air until the air conditioner was turned on. The breakfast was not good. The pancake maker was not working and the eggs and sausage were cold. The juice (apple and orange) was even bad - like syrup. One good thing, at least the room was clean. The hotel is good for a one-night stay...that's about it.

The staff was good. The room appeared fine. I had a heck of a time getting into bed. I am 5'1" and have bad knees. Beds way too high. When sitting on edge of bed, my feet were 1 foot off floor. Not good for seniors. Also tub was either not cleaned cause felt very slimy and almost fell

The lock on our door did not work. A chain lock had been installed. The door did not shut all the way so when leaving our room we had to make sure the door was pulled shut and locked. The breakfast was all OUT by 6:45 and they started serving at 6:30. We were told there was cereal but no milk. There is a grocery store 4 blocks away.

Overall the hotel was okay. Nothing exciting that stood out. We booked a king suite with a jacuzzi tub before Chris**as. An hour before check in we got a call that our room wasn’t available and they were going to downgrade us to just a king room. When we checked in, we were then informed that the suites have been under construction for 2 YEARS!!! And there is no hot tub or pool on site. No one is available at the desk and a note on the desk says to call into a phone number if you need someone. I’m guessing the hotel only has one employee on staff at a time. Also there Pepsi machine ate our cash.

Room was not real clean, garbage found in back of nightstand when I pulled it out to check for an outlet, and it took forever to check in because they had to leave the front desk to see if the room had been cleaned.

Was given key to a used and totally unclean room. Staff then switched me to a clean room. All I needed was some sleep and that was not possibile as I was kept up much of the night by loud intoxicated person in hallway, past midnight, talking loudly & knocking on multiple doors. No curtain on shower. Yikes.

The room 111 was clean. We liked the room, eaceot that we were unable to close the door all the way so unable to lock the door and the safety latch had no chain. Blow dryer did not work. We didn't try microwave and the refrigerator wasn't cold. We were disappointed that the breakfast was out late.

Very poor breakfast and not a clean breakfast area. Windows could not be opened, bathtub could not be used and wifi connection was poor