Verified traveler
2023 年 9 月 7 日
I stayed at the Hilton Garden with my daughter. The stay was pleasant with minor issues. If you're staying for multiple days, you have to notify them if you want cleaning or fresh towels either the day before needed or by 8 am the day of. I contacted them at 7:46 am the day of requesting fresh towel. Guest services stated that they would have housekeeping deliver them to my room. I reached out to housekeeping personally around 11 am to ensure they received my request and they did not (they reviewed a form on their cart). The housekeeping staff were very nice and accommodating despite not receiving the request. Also, be prepared to pay a $30 parking garage fee for overnight stay. You cannot access the garage directly from the hotel nor is there any other parking, which makes the fee ridiculous. Overall, my stay was ok. I did not use any of the amenities (breakfast, which isn't complimentary, gym, on site restaurant, etc) so I cannot attest to them.
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