SpringHill Suites Nashville MetroCenter

The room actually looked like the pictures. The check in staff had a great smiley personality. Hotel smelled and looked nice. We asked for a room by the indoor pool and we got the first room next to it! We are very happy with everything.

The room was 64 degrees when we arrived, then it went to 87 when we adjusted the thermostat. The shower was so high pressure that it hurt to shower.

Breakfast was poor. 2nd day they didn’t have much selection and didn’t keep food stocked.

Picture on tv was dark. It was horrible experience not worth that hotel

Pretty good, air conditioner was having a hard time keeping up but was fine at night

Absolutely horrible experience. We get there after driving 700mi just to have neighbors banging on the wall next to us, a person shouting at the third room floors from outside, then to top it off I wanted to get my own room which the office person told me they could get for me but that someone had pooped themselves on the elevator and someone stepped on it bringing it all over the second floor l. They gave me $10 off my room for this…. Absolutely horrible money grabbing hotel

The first thing I noticed when I entered was how good it smelled inside! The next thing was the cleanliness, and then, how professional, and friendly front desk staff was to my family!

The picture of the room shows the bed normal height but the bed was very very low almost on the floor. We were elderly and handicapped so to get down that low was difficult and then the mattress sanked down even lower.I expected (which I asked for) a roll in shower which seemed wasn't a problem. The tub was deep and hard to get into.The sofabed was a futon which I should been told about. The hotel was a older one whic needs to be updated to the standards of the newer ones.

Nice and clean hotel, close to lots of places to eat. We came for a baseball tournament and was very accommodating to kids