Hotel is clean n location is good. The food served is tasty. Room is clean and big.
翻譯
Chris
2022 年 7 月 16 日
My stay at the Sankara Nairobi was excellent. The accommodatand, the staff/service was quite nice, beyond expectations and an oasis even among many European and US hotels where I have stayed. Our stay at the property was a respit from our business activities throughout Nairobi. Thank you for the genuinely pleasurable experience.
翻譯
Esther
2022 年 5 月 15 日
My second time ..
This hotel needs a lot of improvement from service to the property
Hostile feeling when staff make you feel unwelcome.. chef/waiters don’t know their own menu 🙇♀️
I stayed in Marriot hotel and this has no Marriot standards neither 3/4/5 star standards
It’s in great location in Westland though
Solomon is always best host (he’s gem )
The rest need work and upgrade
翻譯
Robert
2022 年 5 月 21 日
Definitely the best hotel in Nairobi, I would highly recommend it, our room was pristine, the steak restaurant was fantastic and breakfast buffet was delicious. For sure we will come back and it is ideally located as well.
翻譯
Esther
2021 年 12 月 30 日
I really was looking forward on the stay to sankara ..!
Upon arrival I received not welcoming I stood by receipt for long time while receptionist (Lidya ) was on personal ..
Solomon walked in and served us from drying standing up 😊 Solomon made our whole stay very comfortable .. he was very helpful and went out of his way to make our stay comfortable (he deserve raise and upgrade )
Everyday morning On our stay we had to sign after breakfast (they said was just protocol ) coming to end of our stay we were checking out and paying our bills to find out we were billed for things that we weren’t supposed too bill was 700$ something we end up paying 300$ something
Breakfast on room which was breakfast included
We had 2 rooms both room upon arrival was breakfast included .. we had to argue about the bill for like 1hr they then removed one room breakfast but we still have to pay for one other room (we were breakfast included package ) at end we decided to pay and leave JUST PAY ATTENTION TO BILLS
also there is security check diversity there are people go through security check and there some people who don’t (colorism’s Was felt )
As hotel that is under Marriot has no Marriot standard ..
翻譯
Matthieu
2022 年 10 月 23 日
Aucune flexibilité auprès du service de réservation. Quel dommage !