This is a beautiful hotel.
A good one with local culture!
I think it's the best in Nairobi!
Mr Liu
翻譯
Hiro#
有限景觀俱樂部樓層特大床房
入住於 2024 年 6 月
商務出差
8 則評論
5.0/5
超棒
發布於 2024 年 6 月 3 日
I was very satisfied with the service, the facilities, the comfort of the room, the view, everything.
翻譯
訪客用戶
標準兩張雙人床房
入住於 2024 年 8 月
與好友旅遊
8 則評論
5.0/5
超棒
發布於 2024 年 8 月 22 日
goooood
翻譯
訪客用戶
入住於 2024 年 10 月
其他
2.0/5
發布於 2024 年 10 月 12 日
The hotel itself is fine but don't expect your Bonvoy elite benefits to be honored. I am Titanium and did not get free breakfast. I was given breakfast at the lounge but what they served there cannot be called breakfast. Think complimentary breakfast at Motel 6 here in the US. A few pastries and coffee. Not even butter and toast. There wasn't even water. So the lounge is basically a joke. The staff are rude and unprofessional. 15 minutes before checkout a lady barged into our room, yes, simply entered our room to see if we had left already; she came in basically to evict us. At check-in the agent was bragging the hotel had graciously upgraded our room to junior suite when in fact I had used a suite certificate for the upgrade which had cleared several days before. The hotel had done nothing more that what was required. I mean, they thought we were fools. Very condescending people.