素坤逸57號薩利飯店的評論

住宿方回覆: Dear Khun Zhenlijiushiyouqianhua,Thank you very much for taking the time to share such a detailed review of your recent stay with us. We truly value your feedback, as it helps us to continuously improve and provide the best possible experience for all our guests.We’re pleased to hear that you enjoyed the unique charm of our decoration, the vibrant local atmosphere, and our weekend in-house activities. It’s also wonderful to know that our service made a positive impression, especially Sam’s thoughtful assistance. We will be sure to pass along your kind words to him—he will be delighted to be recognized!At the same time, we sincerely apologize for the inconvenience you experienced with the bathroom cleanliness and sound insulation. Your comments have been shared with our housekeeping and maintenance teams for immediate improvement. We are committed to ensuring a clean, quiet, and comfortable environment for all our guests.We are also glad you appreciated the welcome drinks and snacks, and we hope you’ll have time to enjoy our swimming pool on your next visit. It would be our pleasure to welcome you back for another memorable stay here in the heart of Bangkok.Best regards,Palida Y.Duty Manager

住宿方回覆: Dear Khun Bubble milktea,Thank you so much for choosing to spend your Easter holiday at The Salil Hotel Sukhumvit 57 - Thonglor!We’re truly delighted to hear that you enjoyed your stay—from our peaceful and modern rooms to our convenient location near Thong Lor BTS and great dining spots.It means a lot to us that you’d recommend us so highly, and we hope to have the pleasure of welcoming you back again soon—whether for business or leisure!Warmest regards,Abhisit K.The Salil Hotel Sukhumvit 57 - Thonglor Team

住宿方回覆: 尊敬的 Khun Juewangsanwenyu，非常感謝您抽出時間與我們分享您的美妙體驗！我們非常高興聽到您在 The Salil Hotel Sukhumvit 57 - Thonglor 的住宿充滿了樂趣、舒適和難忘的時刻。得知您喜歡我們提供的獨特服務（從辦理入住時的美味爆米花到與我們團隊一起進行的有趣的水上活動），我們感到非常溫暖。我們的員工非常自豪能夠為客人創造愉快、貼心的體驗，聽到您對我們服務如此重視，我們感到非常欣慰。我們尤其為深夜為您提供幫助的前台同事感到自豪。盡力確保我們的客人感受到支持和安全是我們工作的一部分，我們很高興他能在您需要的時候提供幫助。請向您的朋友轉達我們的良好祝愿——我們希望他早日康復。也感謝您強調我們便利的地理位置和附近的餐廳。我們很高興您嘗試的每道菜都很受歡迎，並且您選擇再次光臨！您的好評對我們來說意義重大。我們迫不及待地歡迎您再次光臨，享受另一次難忘的住宿。此致，Palida Y. 值班經理

住宿方回覆: 親愛的 Khun Sze cc Sze，感謝您的回饋。對於您在隔音、室內保險箱和門鎖遇到的不便，我們深感抱歉。請放心，我們正在調查該問題並將採取糾正措施。我們也感謝您對昆蟲的評論，並將加強我們的害蟲防治措施。我們很高興聽到您發現我們的員工很友好並且其他設施令人滿意。您的回饋對我們非常重要，有助於我們改進。此致，Sutheenuch M. 前台經理

住宿方回覆: 親愛的 Khun CHIALING，感謝您分享您的回饋。我們非常遺憾您的入住體驗未能達到預期，對於您遇到的問題，我們深感抱歉。您對房間狀況、設施和客房服務的關注對我們來說非常重要。請知悉，我們非常重視這些問題，我們將立即與我們的團隊一起解決這些問題，以確保做出改進。客人的舒適和隱私是我們的首要任務，對於您在入住期間造成的任何不便或困擾，我們深表歉意。我們非常感謝您的意見，因為它有助於我們提升我們的服務和客人體驗。如果您選擇再次入住我們飯店，我們很樂意為您提供我們力求提供的熱情款待和優質住宿。再次感謝您抽出寶貴時間分享您的體驗。此致，Abhisit K.The Salil Hotel Sukhumvit 57 - Thonglor 團隊

住宿方回覆: Dear Valued Guest,Thank you very much for your wonderful review!We are delighted to hear that you enjoyed the beautiful French-style room and had a memorable experience with our Thai traditional dress activity. Your kind words about our team, especially about Ms. Pin and Ms. Fah, truly mean a lot to us. We are so pleased that you felt well taken care of, from the dress selection to the photography session.We hope these special memories and beautiful photos will remind you of your time with us.It would be our pleasure to welcome you back again for another unforgettable stay.Warm regards,Deunpen Wo.Duty Manager

住宿方回覆: 尊敬的客人，感謝您的回饋。我們很遺憾聽到您在入住期間遇到的問題，尤其是因為這是一個特殊的場合。對於房間狀況、空氣品質、水壓和 WiFi 訊號造成您的不便，請接受我們的誠摯歉意。我們已將您的意見分享給我們的團隊，以便立即改進。我們很遺憾未能滿足您的期望，並非常感謝您向我們反映這個問題。此致，Sutheenuch M.前台經理

住宿方回覆: Dear Valued Guest,Thank you for your wonderful review. We are truly pleased to hear that you had a comfortable and enjoyable experience with us. It's great to know that Sam and Aoey made your stay even more special—Sam’s Chinese communication and Aoey’s attentive assistance with the Thai dress are much appreciated.We are grateful for your recommendation and look forward to welcoming you back for another memorable visit.Best regards,Palida Y.Duty Manager

住宿方回覆: Dear Valued Guest,Thank you very much for taking the time to share your experience with us. We are pleased to hear that you enjoyed the cozy charm of your room, along with the bathtub, and appreciated the option of a smoking room — we understand how important these details can be to a comfortable stay.We’re especially grateful for your kind mention of Sam. We are very proud to have him on our team, and it’s wonderful to know that his warm and helpful service left a positive impression. We will be sure to pass along your compliments to him.Should your travels bring you back to Bangkok, we would be honored to welcome you again for another memorable stay.Best regards,Palida Y.Duty Manager

住宿方回覆: Dear Valued Guest,Thank you for sharing your experience with us! We’re delighted to hear that you loved our Deluxe Room and its spacious, stylish design blending Japanese and European influences. It’s great to know that the in-room amenities, including the kitchenette, smart TV, and electronic toilet, added to your comfort.We’re also pleased that you found the bed comfortable and enjoyed a restful night with a beautiful city view. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay.Best regards,Sutheenuch M.Front Office Manager

住宿方回覆: Dear Valued Guest,Thank you for choosing to stay with us and for sharing such a detailed and heartwarming review! We’re delighted to hear that your experience exceeded expectations and that our service, amenities, and location contributed to a pleasant stay. Your kind words about our team, especially Sam, Aoey, Boat, and others, mean a lot to us! We appreciate your feedback on breakfast variety, particularly the fruit selection, and will certainly look into improving this. We hope to welcome you back on your next business trip—and hopefully, you’ll have time to try the mango sticky rice.Best regards,Sutheenuch M.Front Office Manager

住宿方回覆: Dear Valued Guest, Thank you very much for sharing your wonderful experience at The Salil Hotel Sukhumvit 57 - Thonglor. We are delighted to hear that you enjoyed our European-style hotel, along with the convenient transportation and delectable dining options. It’s also fantastic to know that our friendly service, particularly from Aoey and Fah, made such a positive impact on your stay. We're glad you had the opportunity to experience Thai clothing, and we hope it added a unique touch to your visit. Our rooftop outdoor swimming pool is one of our most cherished features, and we're pleased that you were able to enjoy it as well. We truly look forward to welcoming you back for another unforgettable stay in the future. Best regards,Wannapa J.Duty Manager

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback with us.While we regret to hear that the room did not fully meet your expectations, we are truly happy that our service and Thai clothing experience made a positive impression. Your kind words for Ms. Pin and Ms. Fah have been shared with them — they were delighted to know they made your stay more memorable with their attentive care.We hope to have the opportunity to welcome you back again and create an even more wonderful experience for you.Warm regards,Deunpen Wo.Duty Manager

住宿方回覆: Dear Khun aaronxue,Thank you for sharing your feedback and for choosing our hotel during your stay in Bangkok! We are delighted to hear that you enjoyed our convenient location, the variety of our breakfast, and our Thai clothing event during the Spring Festival.We appreciate your constructive suggestions regarding the hand towels and the razor foam. Your comments will help us improve our services to ensure a more comfortable experience for all our guests. We will address these issues with our housekeeping and front desk teams.Thank you again for your valuable feedback. We hope to welcome you and your family back soon for another memorable stay!Warm regards,Abhisit K.Night GSA