HayesKathy
2023 年 7 月 13 日
We arrived and we're told they'd moved our booking to a different hotel and we have to go there. Not informed of this prior to arrival by either the hotel or website. Rude, inflexible and not helpful. The hotel they moved us to was an absolute dump, we will NOT be using trip.com or recommending Orchid again....don't use this website or stay at this hotel...they screw you.
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