Hotel staff is friendly and warm . Very welcoming. Especially Amin who served us during meal time . He took effort to introduce us to the variety of food . Room has a good mountain view and spacious. The hotel is equipped with onsen and lounge for relaxing . Very satisfied with the stay . Will definitely recommend to friends and repeat stay at the hotel .
翻譯
Ka Man
入住於 2024 年 11 月
夫妻/情侶出遊
1 則評論
4.7/5
極佳
發布於 2024 年 12 月 29 日
Our car was stuck outside of the hotel due to heavy snow, one of the hotel staff was extremely helpful to clear snow on the road and helped us drive the car back to the hotel, we were so grateful for his help otherwise we dunno how long would it take for us to make the car move again. He was so worry about us as there were also heavy snow on our departure day, he escorted us down to the mountain to make sure we are safe. All of the staff were so nice, food was fantastic! Probably one of the best hotel experience we have ever had. We reli enjoy the time there!
翻譯
訪客用戶
時尚三人房(帶陽台)
入住於 2024 年 4 月
與好友旅遊
1 則評論
5.0/5
超棒
發布於 2024 年 5 月 2 日
Cute and comfortable hotel tucked away in the mountains. Dinner was a delicious multi course event with private dining. Indoor and outdoor onsen also very relaxing
翻譯
The_Healthy_Prof
入住於 2024 年 5 月
獨自出遊
5.0/5
超棒
發布於 2024 年 6 月 17 日
This was just what I wanted after a busy conference in Tokyo the previous week, just get away and relax for a couple of days before returning home. I waked from Magome to Tsumago then spent three nights here. The first full day was spent in the hotel just to get aches in my muscles from the pevious day's walk. The second day to do the Nagiso to Tsumago section. A lovely location miles from anywhere but with a shuttle into Tsumago or Nagiso twice each way means you can still get to see the sights or just relax enjoy the quiet, the trees and the onsen. The evening meals were different each night of my stay. As usual there were multiple courses and though not everything was to my taste there was always some stand out excellent dishes. Th salmon shashimi followed by the Wagyu beef steak were excellent indeed that whole meal on my third night was up there with the best such meals I have had in Japan.
翻譯
訪客用戶
入住於 2024 年 9 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2024 年 10 月 10 日
We’ve just spent two wonderful nights, here, and everything has been perfect. The hotel is miles from anywhere so you either need a car or use the hotel shuttle bus to ferry you to and from the nearest station. The staff are so friendly and helpful. The highlight was the traditional Japanese meals served in a private dining area. Every course (they kept on coming) is a wonderful new ‘taste surprise’. We also hired the private Onsen, for an hour; another new experience. If you like being well looked after, away from the hustle and bustle of the cities, this is for you!
翻譯
訪客用戶
入住於 2024 年 8 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2024 年 9 月 29 日
What a wonderful experience! From the warm welcome to the farewell bows we loved every minute. Such beautiful hospitality, absolutely exquisite food, fabulous onsen including breathtaking outdoor spas with incredible views. All staff were so beautiful and friendly. We were made to feel very special. We loved the comfortable lounge with complimentary tea and coffee, chairs in the sunshine. We enjoyed our Japanese style sleeping arrangements although we probably would have been better with two futons under us, particularly after a big day on the Nakesendo!! But overall a terrific hotel with thoughtful touches everywhere. I’d go back!
翻譯
訪客用戶
入住於 2023 年 11 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2023 年 12 月 3 日
Our first ryokan experience and very comfortable. Only issue is that we did not stay longer! We had a Japanese style room and diner was served in a lightly curtained off space in the restaurant. We were lucky enough to be able to book the private forest onsen space. Lovely airy spaces in the hotel including lounge spaces. Shuttle bus from end of walk Magone to Tsumago and to Station in the morning worked well.
What a wonderful, peaceful location in the mountains. We stayed for one night on our Nakasendo walk - before heading off for the tough walk over the Nenoue Touge pass to Nojiri. The hotel is beautifully set up and our meals were stunning - all good preparation for that walk...
翻譯
訪客用戶
入住於 2023 年 2 月
與好友旅遊
5.0/5
超棒
發布於 2023 年 2 月 28 日
I can’t understand some of the low reviews here. There again maybe it helps that I speak Japanese. Wonderful smell of wood throughout the place. The food was top notch and onsen facilities great. 24 hour coffee service available. Would definitely go back.