米茲蒂克希爾頓飯店(Hilton Mystic)

Great stay at the hotel, across the road from the aquarium and a little village. Highly recommend visiting a bakery called sift downtown.

Pool was ice cold and water was cloudy. I stepped in food on pool deck with my bare feet. dirty areas everywhere inside and out. merchandise was too expensive - ice cream $10, novelties $5. will not be returning

Hilton out does themselves every time! Clean, friendly, staff goes above and beyond for a great stay! First time in Mystic and happy I stayed at this Hilton resort. We visited the indoor pool which was clean and provided towels. We also ate breakfast and dinner at their restaurant The Iron and food was excellent each time. The wait staff was courteous and pleasant to talk with. The location was on point too close to all the attractions. I would definitely stay here again.

The staff had incredible customer service. They made you feel welcome. Great service hours. Restaurant has good food for a great price. Personal touches, really enjoyed our stay.

The hotel was within walking distance to the attractions. The pool was fabulous. The restaurant wasn't great but convenient. We ate there the first night but the next night we ate at Andiamo right up the street. The staff was very friendly! We will stay there again!

I’ve stayed at a lot of Hilton locations and I really like this hotel. It was clean, modern, spacious and very appealing. I have a complaint about check in. There was some sort of event happening at this hotel because when we arrived, there was a swarm of people with name tags around the front desk checking in. It took them a really long time to check in and just when I thought I would be next, there were more of them. They had 2 staff members at the front desk, but both of them were taking care of people with this event group. I ended up waiting 20 minutes to check in. In the future, it would be smarter to have a separate check in for these people or at least only designate one staff member to them. It was just annoying to stand there for 20 minutes with bags being held up by an event group. I’m sure these situations don’t happen a lot, but it would be great to fine tune them and better the experience for everyone. Overall, I enjoyed this Hilton hotel.

there was a serious concern regarding staff trying to walk into our room. they lightly knocked, and we weren't sure if we heard a knock on another door by accident... I had just gotten out of the shower and was not decent, so we asked "hello" and got no answer, except they tried to walk into our room. Luckily we slammed the door shut on them, but we made a complaint to the front desk and they said that it was an ongoing problem with their room service. Which is a huge concern for me! It would be the main reason for me not coming back to this hotel again. Even though everything else was great... safety and privacy is my biggest concern of anywhere I go.

We love this property have stayed here thru the years a number of times when visiting mystic.