布魯克灣汽車旅館(Baybrook Motor Inn)

Absolutely horrible experience. Rooms are old, dated and in desperate need of renovation. Bathroom looked dirty. Not enough pillows. Someone used internal phones to ring our room at 11pm snd 5am (feel it was a wake up call that had not been deactivated). Electric blanket on bed when it was 33 degrees outside. Don’t stay here. Staff was not helpful when we complained.

My stay as only one night this time the room, service were fine. I do think the maintenance of the gardens and pool area could be a lot better. It has been a few months since my last visit and I don’t think the ****ing has been done in months. Also flowers may help. But I will still continue to stay each time I’m in town. Thank you.

Could not fault the staff, very attentive and prompt to our 2 requests. Beds super comfortable, we had an apar**ent and living space was fabulous, clean and comfortable couch, lovely dining table, lovely hardwood flooring. Bathroom recently renovated. A few more renovations and it would be perfect. Kitchen needed some updating and repairs, but the bathroom towel rail was replaced during our stay so management are responsive. The older A/C was a bit noisy, but it kept me warm. Overall there are some improvements required but with responsive staff and management I’d say the work required will happen.

The rooms are a good size & clean, soft bed. Check in times are stated so receiving a phone call 30 mins after check in time started to ask where I was confused me. I was staying a few days, all good, but the day before check out I received another phone call to ask if I’m checking out & what time.. really not needed & interfered with my personal time with my family.

Air-conditioner didn't work. Just blew warm air. Road noice loud. Bathroom had an odour.

The property was fine though you had to drive to find some where to eat. The room was neat and tidy though did smell strongly of bleach. On arrival around 3pm office was closed and we were required to ring for service. Someone came out gave us a key said what room we were in and left. No small talk at all. No other contact was made.

A 4-night (3 days) stay. Regrettably the room was not adequately serviced and provisioned on 2 of those days, despite informing the manager on the first day. He seemed to want to avoid responsibility by blaming his cleaners.

Clean and comfy with basic facilities. Looks like they cater for longer visits because there was a washing machine, dryer, dishwasher and large fridge. Jo was very helpful and friendly. We would definitely stay again

Very convenient location, nice modernised rooms. Reasonably priced. Only downside was bed was a bit too firm and entry was hard to see until a bit too late.