慕尼黑鄰近Todesmarsch-Mahnmal für die Häftlinge des Konzentrationslagers Dachau的飯店

2022 年 8 月 1 日 19:00 至 19:30 之間的夜班接待員非常粗魯。甚至不接近最低的待客標準。我們通過預訂服務在Leto Hotel Moosach預訂了一個房間，現在是B＆B Hotel，但預訂時仍然是Leto Motel，地址相同。首先，我們來到前台，接待員根本拒絕檢查我們的預訂細節，因為在收據上他看到了住宿服務的標誌，而不是 B&B，並告訴我們我們來錯了地方。我們再次查看了地圖和在線預訂，發現一切正常。我們回到前台，要求檢查預訂中的其他號碼，但沒有用。然後我們被粗魯地告知，我們只是在浪費他的時間，而且有一排人因為我們不是……我們應該走開。過了一會兒，我們回來並要求按我們的姓氏查找預訂，最後它成功了。我們還問他怎麼稱呼他，但他說他不會告訴我們，這很奇怪。接待員要求我們付款，因為計算機中沒有有關付款的信息，但是已經預付了。我們向他展示了來自網站的收據，其中顯示了付款的詳細信息，他再次拒絕了該預訂服務的任何文件，並堅持付款或離開。幸運的是，預訂服務的服務團隊表現出色，在我們聯繫他們後，我們的問題得到了解決。突然，接待員在大廳走近我們，說他可以為我們辦理入住手續。他註冊後告訴我們他沒有問題，這是系統錯誤，不是任何人的錯，我們只是無緣無故地打擾他。但顯然問題在於他從一開始就對我們的態度。他根本不是想幫助我們，而是想擺脫我們，把我們當成垃圾，而不是人。事實上，我的男朋友來自酒店管理領域，在高級連鎖樂天酒店工作經驗豐富，所以他不會無緣無故地爭論。不久前我在布達佩斯住過B&B，對服務很滿意。我一直都知道這是一個與樂於助人的員工一起預算住宿的好地方。所以我們倆都完全震驚和失望。我希望這種情況能夠得到民宿管理層的重視，因為單個團隊成員的無能不應該破壞整個公司的聲譽。而且我仍然相信發生的事情是一個例外。

Hotel staff is nice, room is clean and hotel is located in a nice but quiet area. It’s near the tech companies so good business hotel for employees who travel in for work. It’s about 3 minutes to the nearest subway - just google to KFC, the nearest subway is just next to itZ however it’s not the most convenient subway as the most convenient is the Olympia Einkaufzentrum one as it’s has more connections. There’s a small dishwasher provided so it’s convenient but if you want to wash the dishes manually, there is no dishwashing liquid provided so you have to buy your own. Washers and dryers are located at the basement of the hotel, so not in your room. There’s an app that we have to download to book and pay for the washer and dryer, yes it’s extra charge. No clothes detergent is provided so we have to buy our own - there’s no dispenser at the wash and dry area where one can easily buy the washing detergent. The hotel also doesn’t sell any. We had expected the hotel to at least provide some washing detergent, so don’t get caught without clothes detergent at night, if you plan to wash your clothes at night as the shops are closed after 8 pm… Overall it was a good experience except for the few inconveniences. As a first time visitor to Munich, probably one would want to stay at a location closer to the old town or city area as we found ourselves commuting about half hour every day to the attractions or where we wanted to go.

對於想要捕捉慕尼黑城市風采的旅客來說，西側伽尼飯店是一個理想的選擇。飯店地理位置優越，駕車至Karlsfeld僅需1km 。飯店佔盡地理之宜，Landschaftssee Allacher Lohe、布魯騰堡和Tangonautics - Tango Argentino離此都很近。客房內的所有設施都是經過精心的考慮和安排，空調在滿足您入住需求的同時又能增添家的溫馨感。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。如果旅客想在自己的房間舒適的用餐，飯店可提供客房服務。您若是問我還有哪些可供選擇的美食，一定會極力推薦周邊的Restaurant Pils Corner（西餐）、Oriental Hong Kong Kitchen（粵菜）和Menzingers（義大利菜），前者的肉類燒烤拼盤最為著名。對於顧客來說，可以在健身室享受鍛鍊的樂趣。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

Hotel in posizione decentrata ma molto vicino alla fermata Moosach della U3 (diretta in centro) e della S1 (collegamento da/per aereoporto). A cena abbiamo provato un solo ristorante nelle vicinanze, gli altri tutti pieni/prenotati visto il periodo festivo. In 15/20 minuti si è comunque in centro, dove la disponibilità/scelta è più ampia. Camera Superior spaziosa e confortevole, pulita, ben riscaldata e silenziosa (balcone con affaccio interno); bagno piccolo ma funzionale. Unici appunti: 1) qualche macchia sulla moquette che potrebbe infastidire i clienti più esigenti; 2) migliorabile l'utilizzo vasca/doccia (nella mia camera solo doccia, lo switch era bloccato con una vite 😀); 3) asciugamani un po' piccoli anche se morbidi. In altre recensioni, ho letto di bagni allagati a causa della tenuta non perfetta della parete vasca...ma appunto si tratta di una vasca e anche a casa sarebbe meglio usare la doccia ”a telefono”... Colazione con buona scelta dolce e salata, per i miei gusti più che soddisfacente. Contatto con la reception in fase di check in, check out e sistemazione di piccolo inconveniente nella camera di amici veloce, efficiente e cordiale (in inglese e anche un po' di italiano) Nel complesso esperienza molto positiva! P.S. le nostre camere sono state pulite giornalmente, in fase di check in è stata sondata l'eventuale disponibilità ad una frequenza minore, se sensibili a tematiche ambientali.

Main gripe lack of storage. No hooks in bedroom or bathroom to keep wet items separate. Stayed for 6 nights and lived out of suitcases for 3. Only 3 hangers in small wardrobe. Not enough for 2 people. Took several complaints and 3 days to get more.

Wir hatten eine Junior Suite gebucht. Für drei Erwachsene 210,00 EUR die Nacht ohne Frühstück. Das Hotel war aufgrund der EC und des Helene Fischer Konzerts ausgebucht. Parkplätze am Hotel waren leider nicht genügend vorhanden, was aber auch damit zusammen hängt, das die überdachten, und in der Tiefgarage gelegenen, Plätze extrem eng sind und entsprechend geparkt wurde... Im EG des Hotels befindet sich eine Bäckerei, in welcher es Frühstück gibt. Wir hatten ohne Frühstück gebucht. Drei Kaffee und vier Schoko Croissant haben 18 EUR gekostet... In einem separaten Bereich der Bäckerei wurde das Frühstück gereicht und fand das Catering für die Sportler gereicht. Die Junior Suite war großzügig und schön eingerichtet (Teppich), jedoch zur stark befahrenen Schleißheimer Str. gelegen. Da die Klimaanlage leider nicht abschaltbar, sondern nur in der Temperatur regelbar, ist, wollten wir ein Fenster über Nacht offen lassen, da dies zum automatischen Abschalten der Anlage führt. Leider war es aber so laut, dass wir das Fenster wieder geschlossen haben. Das Boxspringbett, wie auch die ausgezogene Couch, waren sehr bequem. Das Bad mit WC und begehbarer Dusche schön ausgestattet, ein großer Safe, Badeschlappen und Hygiene Artikel auch vorhanden. Leider im Zimmer keine Minibar oder Kühlschrank vorhanden, es wird pro Person eine kleine Flasche Wasser (pro Nacht) zur Verfügung gestellt. Auch einen Wasserkocher inkl. Kaffee/Tee gibt es nicht. Der Service der Mitarbeiter aber sehr freundlich und zuvorkommend. Bar im Foyer für einen ”Absacker” in Ordnung . Leider nicht allzu groß und da das Hotel ausgebucht war, komplett besetzt, zudem schließt diese um 22 Uhr. Auf Grund der fehlenden Minibar, nach 22 Uhr, keine Getränke mehr im Hotel verfügbar. Die Benutzung des Fitnessraums kostet pro Person und Tag 8 Euro extra. Die von mir vergebenen 4 Sterne gibt es nur, weil das Personal äußerst freundlich war.

I really haven't got a bad word to say about this hotel. The rooms are at the top of a block of flats, so the views across the park are fantastic. Being in the Olympic Park, I assumed the hotel would be dated, but it isn't. Very modern and spotlessly clean. It is also very quite here, and there are plenty of shops and small cafes in the complex. Fantastic buffet breakfast to suit all tastes. Our trip from the airport on the S1 was a nightmare, as there was a signal failure, so we had to get a taxi to the hotel. (Apparently this isn't uncommon) A taxi from the airport to the hotel is around 90 Euros. The U3 is a three minute walk from the hotel, and the journey into the city centre is only arond 15 minutes. If I was to visit Munich, I would stay here again.

很好的服務,各個領域!前台的女士們很友好,很有幫助。餐廳的餐廳的餐廳味道很美。等時間很短。美麗的外面是直接在海邊。特別推獨家船,爲慶祝活動。

I recently had the pleasure of staying at the A&O Laim and I must say, it was an absolutely fantastic experience from start to finish! This charming hotel exceeded my expectations in every possible way, making my trip to Munich truly memorable. From the moment I arrived, I was greeted by the warm and friendly staff who made me feel right at home. The check-in process was smooth and efficient, and I was delighted to find my room to be clean, comfortable, and well-appointed. The modern decor and cozy ambiance instantly put me at ease, providing the perfect retreat after a long day of exploring the city. One of the highlights of my stay was the delicious breakfast buffet offered by the hotel. With a wide variety of options ranging from fresh fruits and pastries to hearty eggs and breads, there was something to satisfy every palate. The dining area was spacious and well-maintained, and the attentive staff ensured that I had everything I needed to start my day on a high note. Lastly, I cannot praise the staff enough for their exceptional service. They were always available to provide helpful recommendations, whether it was suggesting local restaurants or providing directions to nearby attractions. Their genuine warmth and willingness to go the extra mile truly made me feel like a valued guest.

I can not recommend this hotel. This hotel is not ready for guests. Everyday we had something wrong with our room, floor, and follow thru with staff. The rooms are incredibly hot due to heated floors and heated toilet seat, no way to turn them off. On top of that, there signature M club is not open. Been delayed several times, next date is mid January. Additionally, due to opening too soon, this hotel is using an outside company to clean the rooms. These are not Marriott employees. Unfortunately someone stole all my cash on our first day. The management did not do anything to correct this serious issue. Lastly, please do not stay at this hotel for at least six months from this review. Too many issues to risk your stay, and definitely not up to Marriott standard.