住宿方回覆: Dear Valued Guest,Thank you for your great comments regarding your stay at the Berjaya Hotel Hospitality, and we are delighted that you had a memorable and pleasant holiday. We're glad you enjoyed our convenient location, friendly service, and delicious breakfast. We appreciate your support and You are warmly welcome back at Berjaya Hotel Colombo for your next visit.Management of Berjaya Hotel Colombo
Buaixiaodelvke
標準雙床房
入住於 2025 年 1 月
其他
23 則評論
4.7/5
極佳
發布於 2025 年 3 月 14 日
離沙灘近,海上火車經過,周邊沒有現套設定,酒店繕食十分貴,而且不好吃。
住宿方回覆: Dear Valued Guest,Thank you for your review, and we apologize for inconvenience caused to you and not meeting your expectation during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
住宿方回覆: Dear Valued Guest,Thank you for your great comments regarding your stay at the Berjaya Hotel Hospitality, and we are delighted that you had a memorable and pleasant holiday. You are warmly welcome back at Berjaya Hotel Colombo for your next visit.Management of Berjaya Hotel Colombo
住宿方回覆: Dear Valued Guest,Thank you for taking your valuable time to review your stay at Berjaya Hotel Colombo. We are delighted that you had an enjoyable and pleasant holiday with us. Your special comments about the service of Dayananda and Gimhan are quite impressive for them to further improve their guest relations. You are warmly welcome back at our hotel when you plan your next visit to Sri Lanka. Management of Berjaya Hotel Colombo
Laozitouhentie
標準特大床房
入住於 2023 年 8 月
夫妻/情侶出遊
9 則評論
5.0/5
超棒
發布於 2023 年 9 月 20 日
除了舊一點還是不錯的
住宿方回覆: Dear Valued Guest,Thank you for your encouraging comments regarding your stay in our hotel. We are delighted that you had a memorable and pleasant holiday. We look forward to warmly welcoming you as our loyal guest for your next holiday visit to our hotel.Management of Berjaya Hotel Colombo
thetravelpal
標準雙床房
入住於 2024 年 11 月
幫他人預訂
20 則評論
2.5/5
發布於 2025 年 1 月 29 日
This hotel was one of the most surprising I’ve stayed at. I have never heard of a hotel making it compulsory for guests to pay for a Gala dinner on December 31st. Nowhere on their website or the Trip.com app was it mentioned that guests are required to pay $30 USD per person before booking. Instead, they only inform you after you've made your reservation.
When I arrived and checked in, the customer service representatives told me I had to pay $120 USD for four people attending the Gala dinner. When I explained that I didn’t want to attend, they refused to give me the room key.
As for the Gala dinner itself, there were very few options for vegetarians, but the desserts were quite good.
Regarding the room, the bed frame was chipping, and the chairs had noticeable dark stains. While the hotel has a beautiful beachfront view, there's a train track directly in front, and every time a train passes, the noise is extremely loud.
If you're planning to stay here for New Year's, I strongly recommend calling the hotel in advance to confirm their policies. On a positive note, the young front desk staff were polite and helpful.
翻譯
6/8
住宿方回覆: Dear Valued Guest,Thank you for your comments about your stay at Berjaya Hotel Colombo.This is to kindly inform you that this compulsory supplementary charge for the Gala Dinner on the 31st December has to be paid by our guests. We apologize for any inconvenience caused to you during your stay at our hotel and for not meeting your expectations. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
Taya Dots
標準特大床房
入住於 2024 年 11 月
夫妻/情侶出遊
5 則評論
4.5/5
滿意
發布於 2024 年 12 月 28 日
Отель когда-то наверное был шикарен, сейчас просто неплохой. Мебель старенькая, стены обветшалые, некоторые вещи (как выключатели) можно было бы тщательнее вытирать. Но в целом впечатления остались позитивные. Завтраки сытные, постель и кровать удобные, бассейн просто шикарен. Правда в выходные приезжают местные купаться, за отдельную цену. А в будни тихо и спокойно, ожидать свой напиток у сотрудника можно очень долго. Рядом с отелем железная дорога, весь день ходят поезда, днём не особо поспишь, но ночью поездка не ходят, ничего вашему сну не помешает.
翻譯
6/7
住宿方回覆: Уважаемый гость,Спасибо, что поделились своим подробным отзывом. Мы рады слышать, что вам понравились сытные завтраки, удобные кровати и великолепный бассейн. Мы ценим ваше понимание относительно очарования объекта и областей, требующих улучшения, таких как техническое обслуживание и скорость обслуживания. Ваше замечание о влиянии железной дороги будет ценно для будущих гостей. Мы стремимся улучшить общее впечатление и надеемся приветствовать вас снова для еще лучшего пребывания.Руководство отеля Берджая Коломбо
Albina
標準雙床房
入住於 2024 年 12 月
家庭出遊
6 則評論
1.5/5
發布於 2025 年 1 月 6 日
Все ужасно , грязно , просто не возможно находиться. Воняет и все ржавое .
翻譯
住宿方回覆: Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo
住宿方回覆: Dear Valued Guest,Thank you for your valuable comment, and we are delighted that you had a memorable stay at our hotel. You are warmly welcome back at Berjaya Hotel Colombo when you will visit Sri Lanka again, as you are a special guest for us.Management of Berjaya Hotel Colombo