蒙得維的亞Tanque de Bella Vista附近住宿

我們對酒店,其位置或清潔度沒有任何問題。然而,我們在2022年3月被雙重收取我們的房間費用,7個月後仍然沒有收到退款。在辦理入住時,女孩向我們的信用卡收取了我們預訂的不正確的金額。當我指出錯誤時,她以正確的金額爲我的信用卡充電,並說一旦她問知道如何處理它的人,她會簽發信用卡。在我們獲得信用卡後不久,並給出了適當的單子,上面寫着2項費用和信用卡費用。當我們回到家時,我注意到我的信用卡賬單上有2項費用,但沒有信用卡。出於某種原因,信用卡從未處理到我的信用卡。在仔細檢查信用單時,我注意到它說在底部的INCORRECTO,因此從未處理過。自從這次預訂試圖獲得我的$463.50美元退款以來,我已發送了許多電子郵件,試圖聯繫酒店的人;沒有人會回覆我的電子郵件或電話。我甚至有預訂機構與酒店(***********)聯繫,他們仍然不會糾正這個問題。這不是一家大酒店(它有21個房間),在我們入住的時候,它幾乎沒有預訂,所以協調這個問題不應該是一個問題。我想知道他們是否做了這種事情的實踐?

As a Canadian traveler with large family, this boutique hotel in central Montevideo was one of the finest places I have stayed at. The front lobby staff (especially Laura) were incredibly helpful and English was very good. They are available on whatsapp to answer questions prior to your visit. The roof top breakfast dining was really great spread with hot meals. The location is generally safe and walking distance to the central commercial district. The famous Palacio Salvo and Plaza Independencia are a block away. Lots of eateries (Americano Cafe really good), pharmacies, laundry, and convenience stores. The history of revitilzation of this hotel reminded me of the incredible boutique hotels of Queen St W in Toronto (a bit like Drake Hotel with a more family feel). The rooms are not large as it is an older building conversion but offers a comfortable and clean upgrade.

1月中旬我們在這裏住了一晚,發現這是一個絕佳的位置,就在老城區的中心。我們步行即可到達港口,老城區的區域,以及許多景點和廣場。工作人員非常友好,樂於用英語回答問題,推薦餐館和景點。在我們退房直到下午離開的那天,他們也很高興爲我們保管行李。每個房間顯然是獨特的,我們的很漂亮,有一張舒適的牀和一個明顯更新的浴室,配備現代的配件和便利。我們的房間在一樓(一個地面以上),我們確實聽到了城市開始步行時的一些道路噪音,所以如果你擔心噪音,你可能想要求更高的樓層。早餐包括在我們的住宿,有非常好的選擇,無論是熱的還是冷的。

The hotel is amazing, accommodations are very comfortable, all was very clean. All the staff was very kind! Of course i’ll back soon! Another good point is the breakfast is delicious. Very close to Mercado del Puerto, and have a grocery store next door, have a public bus stop really near. Recommended!!

This hotel is ideally located to walk to the central (shopping) and old historic parts of the city. It is also a short walk from the coastal ”rambla”cycle and promenade. Reasonably priced restaurant / bar and breakfast service - comes with 22% discount if you pay with a non-Uruguayan credit card (as do all restaurant in Uruguay). We had nice big room on an upper floor with views over the Rio de la Plata and the sunset (but only top floor rooms have balcony - you can access the rooftop terrace but there is not much there other than the view). Reception very helpful in organizing visits, taxis and bike hire (these are available on site). Only slight criticism was location of air conditioning in large rooms meant we didn't benefit from it in the sleeping area and, during a very hot spell, this was a problem. Would recommend staying here.

We enjoyed our stay at Hotel Montevideo but there are improvements needed. We travel to Uruguay from the US every 1- 2 years to visit my husband's family and have stayed many places. This hotel is beautiful but the rooms were not as comfortable as expected. We wouldn’t stay here again unless improvements were made because comfort is very important when traveling such a long way and staying up to 2 weeks. Pros: The hotel decor is visually beautiful. The staff are friendly, courteous and helpful. It was nice that some of the staff spoke English. My husband is a native Spanish speaker and it was great that he didn't have to translate the restaurant menu for me. The morning breakfast was very good and the staff there great. The views from the 10th floor hotel bar and DJ were fantastic. Cons: Not worth the price of the upgrade, and not what you would expect for a hotel with hotel with 4+ rating. We asked if an upgrade was an available at check in because we were staying for 11 nights. We were offered a Suite room that was bigger in size and has a small kitchenette. The size of the room was better for us for a long stay but unfortunately the bed was the worst bed we have ever slept in. It was way too soft, no support and the pillows were too soft. I realize of course this is also about preference but we have stayed at many hotels and have never experienced such a horrible bed. We traveled a long way and a good nights rest is always important. The bathroom- I prefer a long sink or his/her countertop when we travel so that we can arrange our skin care, makeup, beauty products etc. This sink was tiny so I had no place to put my toiletries when getting ready. The lighting is too dark in the rooms even with the curtains fully opened. When I was getting ready, I could barely see anything. A dimmer light switch would be much better. It would also be nice if Restaurant Polo Bamba had a rotating menu for dinner options.

位置不錯,在Punta Carretas,離蘭布拉斯只有幾個街區,步行範圍內有餐廳和購物場所。房間很大,牀很好。早餐一般,選擇很少。價格非常好。入住體驗不是很好,他們沒有找到預訂,直接做了...退房時忘記我們付了20%的入住保證金,並收取了全額,而且不得不在蒙得維的亞退款...,總的來說,這是一個很好的選擇。

Amplias habitaciones con amplios ventanales, excelente atención, muy bien ubicado ( a una cuadara del shoping Punta carretas y 4/5 cuadras del río. y gran desayuno. La entrada al estacionamiento es un poco incómoda y no hay lugar para todos los huéspedes.

早餐不算太好，但可以接受。應該不可以加牀。帶孩子應該沒問題，位置也蠻好的，緊挨着海邊，海景房看海景不錯。有停車位，數量不多。

這個地方各方面都很完美,入住、房間、服務、餐廳工作人員都很棒,我們的房間很乾淨,水很熱,牀很舒服。這家酒店地理位置也理想。商場和雜貨店都在步行距離之內,一些優秀的餐館也在步行距離之內。