蒙得維的亞Plaza Alba Roballo附近住宿

Hotel personnel go the extra mile to make you feel confortable, specially Jose and Armando where very helpful. Saly the hotel owner does not care for the customer. It is more like a stay for peole that will be at s wedding or party. So do not spect to rest Thursday, Friday and Satruday night. Parking is free but these days mentioned above there will not be any. I will not recommend this hotel foe your visit business or pleasure. Towels had holes and shower was nasty. It need a big deal of improvement and quietness is not part of their priorities. Internet is slow. Breakfast was ok but thw coffee was horrible.

優秀的酒店，非常乾淨，工作人員非常專業。

Apart from being a great location close to departmental transport and the hotel including the rooms are very clean the staff are extremely friendly and courteous plus they go out of they way to help - This is are second time stying in the hotel and we would highly recommend it

很好的服務,以幫助我在旅行期間打電話給醫生並調查我的病情,非常快速和快速的行動。

位置不錯,在Punta Carretas,離蘭布拉斯只有幾個街區,步行範圍內有餐廳和購物場所。房間很大,牀很好。早餐一般,選擇很少。價格非常好。入住體驗不是很好,他們沒有找到預訂,直接做了...退房時忘記我們付了20%的入住保證金,並收取了全額,而且不得不在蒙得維的亞退款...,總的來說,這是一個很好的選擇。

Hotel com bom custo x benefício. Tem como pontos positivos um banheiro limpo, cama confortável e bom chuveiro. Quartos com boa iluminação natural e arejado. Tem pequena cozinha. Móveis bem dispostos. Faltou um pouco de zelo nas paredes, uma pintura para cobrir riscos. Café da manhã simples, sem muita variedade, mas honesto. Tem um excelente pão e café. Bem localizado, 5 min do Shopping Punta Carretas. No entorno com bastante opções de alimentação.

早餐很不錯,入住酒店非常漂亮,房間價格很好,雖然室裏有味,預訂有許多錯誤。我們預定了一個月,電話確認,一切就完美了,直到我們到達,他們不讓我的丈夫和孩子進來。我還沒有到酒店,但我已經警告過我預訂的人遲到了。電子郵件和預先電話都沒有用,因爲我沒有接到電話的人,人們在工作中間幾乎沒有通訊,而當他們抱時,他們之間就了球。然後我們就能得到房間,結果有3名足球運動員進來,他們也同樣也在房間裏找到了,他們給我們一個,但卻沒有三倍,兩倍。我們睡得很不好,因爲我們是四人,在14小時的旅程之後,沒有人能給我們解釋或解決

Awful service - this hotel is not worthy of even 1 star. Their staff are not trained properly and ruined our stay in Montevideo, don’t waste your money here there are plenty of better and cheaper hotels available. 1) The hotel lost our booking and blamed it on us, making us wait 30 mins at reception at 10pm at night for our room 2) The window in our room was broken, we informed them in the morning and when we came back to the hotel that evening we were informed we couldn’t open the window and it was slightly fixed but they would fix it tomorrow (no offer of compensation or apology) 3. The reception staff repeatedly ignored our phone calls when we were trying to clarify the room bill (I called at 15 min intervals for 1 hour so it was obvious they weren’t picking up our room) - never in all the hotels I have stayed at around the world have reception staff repeatedly ignored a room call, it is the worst service possible 4. They tried to charge us more than was originally agreed for our room at checkout and nearly made us miss our flight I have stayed in hotels all across South America and this was the worst service I have ever received - do yourself a favour and save the headache of the poorly trained staff and book another hotel.

我在所謂的雙人標間住了3晚。我的房間在6樓,俯街道。我在自己的蒙得維的亞享受了住宿。房間有一個漂亮的現代設置,有足夠的存儲空間,所有正確地方的開關/電源插座,許多照明裝置。我可以打開窗戶,呼吸新鮮空氣。空調工作得很好。Wi-Fi也很好。浴室大小適中,洗手池和廁所/淋浴間分開。浴室洗手池旁邊有一個窗戶,光線充足。一切都形狀不錯,看起來很乾淨。我發現淋浴時缺少小架子,但沒怎麼打擾我,噪音水平一般,沒有超級大聲讓我煩惱,早餐足夠,人員友好。要知道的一件事就是你必須專門要求咖啡/茶,它會帶給你。工作人員的每個人都非常友好和樂於助人。酒店位置方便。我步行到Pocitos/Montevideo標誌和背面。一切都是短途的Uber車程,有很多Uber車可用。Uber乘坐到Buquebus碼頭,在早上直接渡輪到BA大約需要15分鐘。如果到MVD機場行李不多,可以在航站樓前坐DM1公交車(截至2022年11月84比索),最後一站下車,往前走2分鐘就到酒店門口,很方便。總而言之,一切都很好,因爲它似乎像蒙得維的亞的其他一切。我喜歡在這家酒店住宿,並正在給它5星評論。我當然推薦它。

我們對酒店,其位置或清潔度沒有任何問題。然而,我們在2022年3月被雙重收取我們的房間費用,7個月後仍然沒有收到退款。在辦理入住時,女孩向我們的信用卡收取了我們預訂的不正確的金額。當我指出錯誤時,她以正確的金額爲我的信用卡充電,並說一旦她問知道如何處理它的人,她會簽發信用卡。在我們獲得信用卡後不久,並給出了適當的單子,上面寫着2項費用和信用卡費用。當我們回到家時,我注意到我的信用卡賬單上有2項費用,但沒有信用卡。出於某種原因,信用卡從未處理到我的信用卡。在仔細檢查信用單時,我注意到它說在底部的INCORRECTO,因此從未處理過。自從這次預訂試圖獲得我的$463.50美元退款以來,我已發送了許多電子郵件,試圖聯繫酒店的人;沒有人會回覆我的電子郵件或電話。我甚至有預訂機構與酒店(***********)聯繫,他們仍然不會糾正這個問題。這不是一家大酒店(它有21個房間),在我們入住的時候,它幾乎沒有預訂,所以協調這個問題不應該是一個問題。我想知道他們是否做了這種事情的實踐?