棕櫚閣貝斯特韋斯特飯店的評論

honestly horrible experience and the front “manger” she said she was kourtney but basically I forgot my id so i she would let me get my room even though I had picture of it, then we called ******* but they helped me change the name of the room but then she said that she didn’t get the confirmation when I have the email to prove it but she just didn’t care honestly it was very unprofessional and when we asked what we could do she was very blunt and not helpful at all but at the end of the day I found my id and got the keys will not be coming back!

Everything good except due to power outage didnt check in til 8 pm. No call from hoyel about this priblem untilbwe arrived to check in at 530 pm. Apparently power was out since that morning.

The desk clerk was helpful and friendly. The property and room were very clean and comfortable. Everything in the room was in great condition and operating perfect. Very accessible from 99 and the Mexican restaurant a few doors up the road was excellent.

Trash get new beds ac sucks took hr for room to get cool just overall worst place i ever stayed. Motel 6 has better quality l!

Our room was clean, but dated. Some plugs didn’t work and the shower head sprayed water out of the tub. Convenient freeway location and was quiet at night.

Very nice, accommodating service. Good basic free breakfast (egg muffins, instant oatmeal, bananas, coffee).

Nice but right across the street from Cookies (a **** store). Too close to a seedy area a few blocks away. Murky pool water. Otherwise decent, inside the rooms.

The lady was very nice at the front desk, and felt bad for my situation, with Yosemite in, and made it up to me, for the inconvenience caused by the other hotel

Close to everything, clean and quiet ..fit my needs perfectly...will stay there again cheerfully

Nice hotel, staff friendly and helpful, breakfast better than most. A

Beautiful place. Clean, convenient and quiate for sure We will comeback

The manager at check in was extremely nice and helpful!

Kim made me feel welcomed and seemed genuinely interested in making every visitor have a good stay

The property does not look like the pictures.. the back side of hotel where rooms are is very dirty and run down