米爾皮塔斯的熱門4星級飯店

總體來說,給我留下了很深的印象。房間和浴室都很棒,很乾淨。工作人員非常有禮貌。只有電視方面的負面體驗。我沒有讓Chromecast在iPhone上工作,嘗試了幾分鐘後就放棄了。是的,我打算下次再住這裏。

酒店位置對中國人極為友好，旁邊就是大華99超市還有好多家中餐館，吃了西安食府味道挺不錯的，就是現在美國物價太高再算上匯率貴的要死。聽力無障礙雙人標間床很舒服，房間很安靜面積大小也可以，酒店斜對面是思科公司，街道很乾凈。中午一點到的本想寄存行李，前台直接讓入住了，很開心。

I’ve been in many hotels throughout my life, and this has been easily the worst experience I’ve ever had during my stay at a hotel. The staff was extremely unfriendly and unhelpful right from the first moment my wife and I stepped into the hotel. During my second day there, I placed some of my clothes in the dryer and went back up to my room. I came back after the drying time was complete to get my clothes to discover that they had been stolen. Upon inquiring with the front desk, they were rude and did not want to provide any help whatsoever. Apparently, there are no cameras anywhere in the laundry room and the hallway. I also discovered that even though the guest laundry room is supposed to be locked the staff leaves it open. It became quite clear that the staff members were biased or even racist at times as my wife and I look different. The staff member at the front desk, named Caesar, was trying to manipulate my wife and I when we came through with a complaint about the stolen clothes. He claimed that they prefer that guests stay all 45 minutes next to the laundry and drying machines while their clothes are there. I’ve used public laundry areas in hotels throughout my life and it is never expected for guests to stay next to their clothes and this is the first time my clothes have been stolen. When we tried to escalate the situation and ask for a manager, they stated there are no managers present except only on Mondays, and they even rejected trying to contact any one in charge. In short, the staff was clearly biased and racist towards my wife and it was an overall horrendous experience.

感謝加利福尼亞州米爾皮塔斯福朋喜來登酒店的優秀員工,感謝他們所做的一切出色工作!特別感謝前台經理Jocelyn,在短時間內總是很好地接待我。期待下次在城裏與大家一起入住。加扎女士

我總是住在這裏作爲住宿,或者我的朋友來參觀。房間很乾淨,寬敞,位置優越。步行距離內有Safeway,chick fil a和其他餐館。前台,傑米非常友善,對我們的入住很有幫助。她一次性禮貌地給了我們免費停車,所以非常感謝。我有一個建議是更換枕頭或提供更舒適的枕頭,因爲我們房間裏的枕頭非常平坦,睡起來不舒服。

我們最近住在希爾頓花園酒店SJ/Milpitas。我喜歡新裝修的房間,乾淨,工作人員很友好。然而,不幸的是,我在入住期間經歷了一個我想分享的事件。在我入住的第一天早上,有人在早上8點左右敲了敲門,打開了門。我們以爲是家政服務,但該人沒有像通常那樣宣佈自己爲“家政服務”。幸運的是,我們的安全門鎖已經到位,所以該人無法打開門。我們沒怎麼想,縮回牀上,我們起來檢查的時候人關門了,反正看不清是誰。早上晚些時候,上午9:30左右,下樓吃早餐。當我回到房間時,兒子告訴我有人再次敲門,這次那個人能夠打開門,走進裏面(這次安全門鎖不到位,因爲我去外面吃早餐,兒子還在牀上)。是個男的,看到我兒子,趕緊離開房間,可以理解的不高興,立即打電話給前台報告事件。工作人員進行了調查,以查明那個人是誰,一小時後打電話給我,告訴我他是一個新的管家。然而,我發現很難相信管家在進入客人的房間之前不會知道自己宣佈自己,我從未收到酒店管理層的道歉,也沒有對發生的事情做出任何進一步的解釋。這是可怕的,我懷疑他們沒有告訴我真相。在我去吃早餐時,我兒子獨自一人在房間裏的30分鐘內,任何事情都可能發生。雖然我讚賞房間的清潔和工作人員的友好,但這次事件讓我感到不舒服,並擔心我住宿的安全。希望酒店今後採取措施,確保客人的安全和隱私。

住了兩晚,用小會議室開商務會議。房間超乎我的高期望,有一張很舒服的牀,一個帶刷新壓力和噴霧圖案的熱水淋浴,很乾淨,舒適,還有一台大電視。從我的iPad投射到電視上,Netflix是如此的容易,給我留下了深刻的印象。互聯網服務很快,簡單無瑕。我與每一位工作人員互動時都健談、友好,並致力於服務。我經常旅行,希望每個酒店都達到這樣的水平。

Staff was very friendly and attentive! Hotel room is great- bed very comfortable , clean and well maintained. Room service was excellent- food was great I highly recommend this IHG property (hotel) ! Perfect stay for San Jose - convenient and close to all your needs!

Just stayed here while visiting Enchant. This hotel has a very special place in my heart and cannot say enough about the management company and how their amazing leadership flows down to its staff.i checked in with Tony, super friendly, accommodating, helpful..simply eludes a sense of family. The one bedroom suite always works for our family of 4. They brought us the pillows and blankets we had requested online...houseman was also very nice. The a/c unit was a little loud but it blasted cool air out without any wait time. The water pressure in the shower was awesome! We haven't experienced such pressure from a hotel in a very long time. On check out day, I enjoyed breakfast in the presence of Cleo who was just fabulous. She was just overly friendly, how can one NOT smile with her being around?! I eat hed her greet everyone in the gatehouse as they came in..didn't shy away from all the Late guests arriving for breakfast! She offered the guests mango smoothies, nice touch! Love the community tables! At checkout, it was so nice to see Sylvia..she's been a staple of that hotel for a very long time. Super proud of her and what she has become! I met her when she was a housekeeper and gatehouse attendant, and to see her move up thru these years speaks volumes about the company she works for and the work ethic the company fosters. I know this hotel takes care of its own for so many years and what an amazing job they have done!! Thank you for another great stay!

乾淨安靜,有你需要的一切。我在房間(419)發現了一些維護問題。窗戶通風,壁櫥門沒有滑動。工作人員很友好,效率很高。“抓走”早餐是體面和方便的(考慮到Covid的限制,我會說他們正在盡力)。還有晚上的“抓走”社交活動,很不錯,但不像往常那樣沒有啤酒和葡萄酒。這是一個很好的住宿地點,靠近880和237高速公路,位於硅谷的中心。