硅谷 - 米爾皮塔斯智選假日套房飯店 - IHG 旗下飯店(Holiday Inn Hotel & Suites Silicon Valley – Milpitas, an IHG Hotel)

淋浴間的水壓極低，淋浴時間更長。經理很吝嗇。我支付了 2 位客人的早餐，但因為她只看到 1 位客人，所以她不想每天給 2 張早餐券。另外，我搞不清楚什麼時候可以整理房間。我被告知我的房間不能晚於下午 2:30 整理。我從來沒有在任何地方看到過這種情況。

The service was good, room are clean. They will charge $15 for each vehicle for parking.

Everything perfect, great hotel

Nice property but beware of extra parking charges hidden in fine print for total cost. Was assigned a room with distinct smoke smell throughout the room. I was then assigned another room with 1 King instead of 2 Queen beds which was not suitable for my family. Finally I got the room which was clean, quiet and no issue. Breakfast was not included so no experience.

The customer service at the front desk was HORRIBLE. The lady who worked at the front was extremely unfriendly and rude. She didn’t great me and looked unpleasant. She was rude when checking me in asking unnecessary questions. She didn’t even tell me my room number when handing me the keys to the room. I had to ask her and when I did she was annoyed. She shouldn’t be working at the front handing customers. I will not book at this hotel ever again and will share my experience with others. Also the $15.00 parking charge was ridiculous. Never have I booked a hotel room where they charged for parking.