米德爾斯堡飯店(Travelodge Middlesbrough)

It was easy to locate and clean.

位置很好，靠近公車站和米德爾斯堡市中心。 Travelodge一貫可靠的住宿標準；雖然酒吧餐廳（Travelodge酒店偶爾的弱點令人失望——員工生病意味著食物選擇有限，飲料選擇也有限。不過，住幾晚還不錯，我會再次使用它。

從開始到結束都很棒的體驗。一群真正關心客戶並加倍努力的人，只是因為他們是好人。幹得好，您對自己和家人的照顧如此出色，我完全不知所措，我們都非常感謝您，特別是在幾週前米德爾斯堡普瑞米爾酒店毀了我們的住宿之後，這些人需要來看看您如何運作才能理解客戶服務的意義。上帝保佑你們所有人，並感謝我們所有人。

粗魯的接待員也從未收到道歉。電視壞了，向接待員提到了這件事，她說‘哦，好吧，你只付了 40 英鎊或最高的房間費’，這應該很重要！送到另一個房間，所有浴室地板都是水坑濕漉漉的

Hand gel dispenser didn't work in the bathroom they was only a little bit of toilet paper in the bathroom less than a quarter of a roll so had to go looking for a member of staff see if I could have some more I prepaid for two morning's breakfast they avatars baked beans on the breakfast but they was none asked a member of staff she replied they haven't been delivered the room was very hot couldn't sleep

I recently had the unfortunate experience of staying at the Travelodge in Middlesbrough, and I must say it was the most disappointing hotel stay I have ever had. The overall condition of the place left much to be desired, and I cannot overlook the numerous issues I encountered during my stay. The first thing that hit me as soon as I entered the hotel was the overpowering smell of stale cigarette smoke. It seemed like the entire establishment was saturated with it, making it an extremely unpleasant environment. Moreover, both the hotel room and the corridors were in dire need of a thorough cleaning. The carpets appeared filthy and made me question if they had ever been properly cleaned. While the room itself was spacious, the poor design overshadowed any potential comfort. The bed was awkwardly positioned almost against the wall, which made it difficult to access from one side. Adding to the disappoin**ent, there was no proper wardrobe, just a few hangers on a pole and this meant the unsightly, stained carpet was on constant display. Hygiene standards were shockingly low. The absence of pillow protectors was alarming and made me feel uncomfortable about using the bedding. The duvet and towels had visible brown stains and the towels were so worn that they were practically threadbare. It's unacceptable for a hotel to provide such poor quality linens to their guests. Additionally, the room lacked adequate lighting and bedside tables, making it challenging to use the space comfortably. The bathroom was equally disappointing – cramped and barely allowing enough room to move around. To top it off, the soap dispenser in the bathroom was broken, a clear sign of neglect. One of the most concerning discoveries during my stay was the hotel's association with housing vulnerable adults and individuals struggling with addiction issues. I encountered a man who was clearly under the influence of ***** in the reception area, which made me feel unsafe and concerned for my well-being. The hotel should have informed guests about this situation at the time of booking to allow them to make an informed decision. All in all, my experience at Travelodge, Middlesbrough, was absolutely appalling. I cannot fathom why such substandard conditions are tolerated in a hospitality establishment. I will never consider staying here again and I urge others to avoid this place at all costs. I plan on reaching out to the management to express my deep dissatisfaction and to request compensation for the unpleasant experience. This hotel was nowhere near worth the money I spent and I hope they take my feedback seriously and improve their services for the sake of future guests.

I have never felt so vulnerable in all my life, this hotel has a contract with the council to house ************/alcoholics/vulnerable adults. I was told this by the receptionist after I had been followed and harassed for 2 days by a man who even admitted his drug use (crack) and said how he hasn’t got his meds and he’s feeling restless! Then went on to tell me he was schizophrenic. I was with a colleague at that moment and we waited outside for him to go back in for a good 5 mins, the man waited for us in the lift wanting to know what floor we was on, I replied 1st as that’s where reception is, my colleague and I had to contact our managers and stay at another hotel as we was very frightened. I also had my door banged into by whoever was staying opposite me 2 nights in a row, it was all too much. The final straw was going outside and finding a needle stuck in the ground. We had booked 5 nights and only stayed 2. Non stop harassment at this hotel for cigarettes and money. The staff there are lovely, they said they have spoken to particular guests and even tried to help however even they are verbally abused by the guests there, which is not acceptable. I felt my safety and my colleagues was at risk and after talking to the staff they too are at risk. This experience has put me off staying at any Travelodge. I think this Travelodge needs its higher management to visit and even stay see what they are offering to paying customers! It was also not very clean, dirty bath and some disgusting looking substance on the curtain.

had a short stop over in Middlesbrough .the hotel was clean and the staff made us feel welcome as walked in the door ,the room was clean .and the food was hot and good .even the plates warm .Just you must do the number plate when you book in .

過了一段時間才有人來接待處見我們，而且沒有辦法提醒別人。所以我們必須等到有人出現。床不舒服，產房也不整齊。