Sunglass Hut附近住宿

房間設施比較老，但是衞生整潔，同時就在客運大樓裏，早班機必備。性價比很低。

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!

I had a great experience staying there. I wish I stayed longer. Since I only stayed 5 hours I didn’t have much to write a review about. But I would visit again.

我喜歡這家酒店,它真的很好。我們的經驗被甜酒保水晶做得更好。她很好,飲料很完美!她甚至超越了我做一杯我丈夫要求的飲料,那是他自己的混合物。非常完美。很棒的體驗,非常愉快的夜晚!

酒店很乾淨,一進樓前台接待味道真的很好。唯一的缺點是客人停車很貴。即使付了停車費,他們還是在我們的車上留下了一張票。所以我們不得不回到前台。

We only stayed for one night after arriving in Miami from St Lucia. The hotel reception was friendly and the hotel was clean enough. Room was ok but toilet flush was faulty and shower pressure wasn’t great. Carpet had seen better days. The worst part of our stay was the noise. Pipes made a terrible noise all night. I’ll finish on a positive. The food and service from the bar in LL was excellent.

中規中矩，軟硬件服務到位，不用擔心，前台解答耐心周到。

酒店位置比較好，停車位充足。酒店內部非常乾淨，牀上用品極為舒適，空間很大，有沙發和辦公桌椅。插座數量多，牀頭燈配有USB接頭，方便手機充電。WIFI速度快。早餐品種豐富，有熱的粥，炒雞蛋和白煮蛋，自製華夫餅非常好吃。飲料品種多，滿意。

I booked a room at the DoubleTree by Hilton at Miami Convention Center eight months in advance (February 2024) for a one-night stay on October 19, 2024. After confirming my reservation by phone on October 18th and verifying that we would have a room with two queen beds and a sleeper sofa, as well as a reliable airport shuttle service, I anticipated no issues. Unfortunately, what we experienced was nothing short of appalling. After twelve hours of travel, my family and I waited an hour at the Miami airport for a shuttle, calling the hotel twice for assistance. When we finally arrived at the hotel around 10 PM, exhausted and with children in tow, we were met with the unthinkable—the hotel had no room for us. They stated they were overbooked and had been since September. When I pointed out that I had booked in February and called the day prior to confirm, they shrugged their shoulders with no explanation or apology. The front desk staff were astonishingly unhelpful and unapologetic. Rather than attempting to remedy the situation or arrange alternative accommodations, they directed us to call Hilton customer service. The Hilton representative confirmed my reservation but came back with the same dismissive response after speaking with the hotel—they were ”booked since September,” despite my booking clearly being in the system since February. After much back-and-forth, the Hilton rep finally offered to book us into another property—at an additional cost of over $200, with no refund or compensation for the nightmare unfolding. At nearly 11 PM, we were told, essentially, “tough luck.” My children were falling asleep in the hotel lobby while we received no help, no support, and absolutely no accountability from the staff. This was, without a doubt, the worst experience I have ever had with a hotel. I would expect a brand like Hilton to hold itself to a higher standard of customer care. This experience has left me wary of booking with Hilton again and strongly advising others to avoid this property if they value reliability and respectful service. This is truly unacceptable.

這是一個很棒的住宿，而拜訪家人！如果忘記鑰匙，我們將再次入住，衹是要確保始終有帶照片的身份證！！