SLS 南海灘飯店的評論

酒店不錯 服務超差

We love this hotel, near beach, and other facilities

Enjoyed our stay here! Plenty of amenities to choose from! Hotel has 2 pools and a beach that you can rest/eat at!

Everything about this place was terrible. The building is very rundown, doesn’t feel safe and I was concerned at night since there a lot of noises including few bangs on my door which didn’t make me feel safe. The staff response was very poor at all times. I even tried to cancel since arriving and no answer was ever received. There are a tons of up charges too that were not properly share to start with, so be aware that you’ll be expected to pay more once there. Very much the worst hotel I have ever stayed at

The check in was far from being smooth: they gave me a room that when I arrived was under repair. The person never left my room and they took 1 hour to give me a new one. The food at the pool area and the drinks at the bar is terrible. Price for the money in Miami there are much better places. Good location if interested in Lincoln Road.

I was attracted to the photos of the rooms online. When I got to my room I was shocked at how small it was. There are no closets so your clothing is on display and I like a neat room. The room itself was like being in a sauna. The thermostat only goes to 67 and there’s no way this room was ever at 67. I called the desk several times and had maintenance come and change the filter. He said it was filthy. He even suggested cleaning around the filter since he said it was full of dust. Well all of that and it did not help. Our room was hot the entire stay. Strangely the AC would kick on only when we were in the room leaving us wondering if there was a sensor in the room that activates the AC when someone is in the room. We barely slept because of the heat. The blinds were broken..the shower took ten minutes to heat up and it had no door so there was always water on the floor. The pool was nice except poor upkeep with rust stains on the floor of it. The best part of the hotel was the beach and the lobby was cool. Otherwise I do not recommend booking here. We wanted to try something different but we will stick with our favorites.. the Fontainbleau and the Loewes tho a bit more expensive. We were totally underwhelmed with SLS and extremely disappointed in the quality. Sorry!

The staff was very accommodating. The room was very nicely decorated with lots of personal touches. I enjoyed the pool, it was clean, comfy and there was good muaic. The walk to the beach was very short, directly behind the hotel and they had complimentary chairs and umbrellas. I would stay here again!

Fernando in management was super. Diego at reception , too. We loved the facility and everything. Will come back

Servizio lento durante la colazione Colazione pessima sia in termini di scelta che di qualità inoltre troppo costosa per quello che offre. Management/ personale di staff pessimi

This was our third stay at SLS and our last. It clearly has gone downhill in the last couple of years, the common areas, rooms and the overall vibe are just tired and worn. Our room had no hot water for two of the three days, which was a common problem at the hotel. The overall cleanliness, especially in common areas, is not up to standards of a high end hotel. A very basic pina colada is $25 with tax and mandatory tip, and the bartender said she had no blender so it could only be on the rocks. What bar doesn’t have a blender on the beach in Florida? I’m really not a complainer but there are way too many options in South Beach, the value is just not there for me.

Leila was the best front desk agent ever. She went above and beyond to make sure we felt welcomed from the second we entered the hotel, what a professional person. I’d definitely comeback, and kudos to the staff and Leila for the stay

Lots of screaming and slamming doors all night long. Didn’t feel safe as a girl sleeping there alone.

Great location! Room is a shoebox with no closets or anywhere to hang clothing.

This hotel is a disaster. I have NEVER in my life stayed in such a small room. There was no closet, not even enough space for me to open my suite case without it being on the bed. The room service food was gross. Never staying at an SLS property again.