趣味尖峰旅舍的評論

對於情侶來說，這是一個多麼美妙的休閒場所，在這裡，他們可以放鬆、休息，感覺自己就像是家庭的一部分，不受打擾。抵達後，我們受到了他們直呼其名的歡迎，他們熱情周到，還給我們提供了一杯起泡酒，讓我們開始放鬆。 無需在旅館進行正式的酒店入住手續，也無需刷信用卡，這也是非常不同的。工作人員專業、細心、友好，環境佈置精美，配有寬大的沙發和大墊子。 從小屋看到的景色令人嘆為觀止，我們很幸運，白天可以看到美麗的藍天，晚上可以看到最完美的星空。 食物很完美，工作人員提供的品嚐菜單值得高度讚揚。 如果您有特殊的食物偏好或飲食要求，即使是廚房也不會給您帶來太多麻煩。 其他不同且貼心的服務包括在您過夜時提供整個迷你吧，以及白天的免費飲料和每晚的晚餐前飲料及小吃。我極力推薦我們住在這裡，我們一定會再來的。 儘管如此，我確實有一兩點關於客房服務的小抱怨，這意味著我無法給出一個總體優秀的評價，儘管我非常想這樣做......首先，我們套房裡的一件浴袍上滿是洞。 其次，儘管我們住了兩晚，但浴室裡的物品都沒有補充。 第三，清潔標準不夠完善，浴室裡的面盆和水療浴缸沒有每天清洗，房間的地板上有大量灰塵和頭髮，垃圾桶也沒有每天清空。最後，泳池區域唯一的遮陽傘也壞了。 在離開之前，我確實向工作人員提請了這些問題，希望這些問題能夠得到解決，以便我下次訪問時可以給予旅館應得的優秀評級。

多年來，我們在 Spicers 度過了一些很棒的假期，但遺憾的不是其中之一。不幸的是，我們在那裡的整個長週末都在下雨，這可能影響了我們的體驗。幾乎所有活動都在好天氣進行，在雨中很少進行。例如，原定於火坑周圍舉行的晚間飲酒活動因下雨而取消。而是在壁爐周圍舉行，15 分鐘內供應 2-3 個小開胃菜。網球、瑜珈/普拉提活動都不能進行。有一張撞球桌，但休息區提供的棋盤遊戲有限。雞尾酒製作課程在 20 分鐘內結束，期間我們品嚐了 2-3 種雞尾酒。工作人員很友好，但知識有限，而且服務水平和關注度確實與價格不符。

雖然我住過其他澳洲、紐西蘭和塔斯馬尼亞的全包飯店，但 Spicers Peak Lodge 的價格卻不菲。 飯店坐落在一個風景非常美麗的大型場地上，但必須注意的是，附近沒有什麼可做的。我們整個住宿期間都遇到了小雨，所以我們必須做好很少做事的準備。由於其他道路上的黏土地面濕滑，導致行走或騎乘（四輛）自行車都很不安全，因此我們在基本道路上冒雨自行散步。我參加了其中一個每日活動，但當我看到雞尾酒製作課程只有 10 分鐘，只展示兩種攪拌式飲料時，我感到非常失望。泳池/水療中心位於公共區域/用餐區前面，沒有任何灌木、樹籬或樹木，因此走在大家前面進入溫水水療中心會讓人感覺不舒服。這樣你就剩下一張撞球桌、幾本書和一些棋盤遊戲了。除非您想預訂水療，否則不會提供任何額外活動。您可能會認為還會提供一些其他活動，甚至沒有瑜伽、餵牛或簡單的烹飪課程。 我覺得很多奢華的細節都被忽略了。儘管整個設施只有 11 位客人，但他們並沒有叫我們的名字。沒有特別的服務，例如夜床服務、房間裡的新鮮水果和/或手工糖果（供早茶或下午茶使用）等。沒有工作人員詢問我們住宿是否愉快或是否需要什麼。房間很漂亮，但絕對不豪華，而且客人之間共用牆壁。私人露台位於邊緣，雨水會進入，因此座位都濕了，無法使用。 菜單：每天的早餐都相同，但總體而言，每晚都會提供搭配葡萄酒的非常美味的品嚐晚餐。關於飲料，需要注意的是，酒單很豐富，大多數都不包含在套餐內。沒有雞尾酒，甚至連內格羅尼酒之類的簡單雞尾酒都沒有。 整體來說令人失望

From the moment you arrive the staff make you feel the most important person in the resort, we recently celebrated our wedding anniversary, we arrived on the Sunday and our special day was the following Tuesday and the staff all congratulated us. Welcome drink on arrival, a bottle of sparking chilling in the room with the fire on low, just beautiful. The food was amazing, the chef even personally coming to our table to explain our evening dinner. All staff were so attentive and even down to campfire canopies catering for my dislike of oysters, over and above at every level. Shout out to Camille for a fun and informative Yoga class to then organising a spa with a bottle of champagne and cheese board and to Alec for his undenying passion and knowledge of tending a bar. Such a serene and peaceful stay, we will come back. Would be even nicer if the pool was heated:)

To celebrate any event or just to relax Spicers Peak Lodge is the place to go. The Spa lodge rooms with their open figure place, comfortable bed and a vista that induces a relaxed feeling. The food is superb and the way the menu is crafted when dietary needs are met is excellent. The “experiences” give a great introduction to the country and are recommended.

We stayed in the private lodge, which is exactly that, private and not located near the main lodge. The location and layout are excellent. Bed is comfortable and linen is very good. We enjoyed the outdoor spa which overlooks the scenic rim. Having said that, some aspects of the private lodge are tired and dated - including lighting, kitchen appliances, electronics and furniture - and overdue for a refresh. Service was excellent. Attentive and on point. Biance and Tiarna are amazing. We appreciated the high chair and cot, pickups and meal deliveries. With regard to the restaurant, the produce is excellent, however, we found the execution lacking in some dishes. The wine list is extensive, although the included beverage options are mediocre and relatively limited. Overall, Spicers Peak Lodge is a lovely place to unwind and disconnect from city life. We enjoyed our stay and would most likely return.

We travel extensively all around the globe and have stayed at many ‘luxurious’ lodges. For this price I would clearly expect more in particular on the service side. The rooms and setting is very nice but the service is not what I would expect in this price bracket and for what it is marketed. There were some very well trained service personnel (mainly for the evening service) but others simply lacked the experience to serve. Breakfast took usually very long and once we were told this is because the lodge is understaffed - honestly at this price this is not an acceptable stance. Apart from the service the rooms were vey nice and well kept and the setting is very nice but considering what it is sold for it is overrated.

Even before arriving, in the emails and phone calls with guest experience coordinators, the service was faultless. All meals & drinks were 10/10. Service by all staff was impeccable. Massages and activities were all the best. Did not want to leave!

This property has everything you want for a remarkable stay at a 5 star property staff all went above and beyond to make our stay that we would never forget, from check in to departure nothing was never too much to make our stay the best. thank you and look forward to our return.

There are so many nice things I could say about Spicers Peak that make it so beautiful, but one characteristic stands out by a mile and makes your stay special. The People are simply wonderful, you are embraced and made feel infinitely welcome. The smiles are contagious and everyone shares the same enthusiasm to make your stay one to remember. To single anyone out for providing amazing service would simply detract from everyone else as the entire team work in harmony to make the outside world disappear as you become the centre of your own universe at Spicers. Creating a culture like we experienced is something unique and near impossible to replicate, whilst at Spicers you are not just a guest but you quickly become part of the fabric that makes everything an experience to remember. If you decide to go then make sure you take the Sunset Can Am tour, the Australian landscape is unique and this is a great way to see it from a different perspective. A very unique place made special by the Spicers team.

My wife and I had the opportunity to visit this amazing place for a couple of nights. From the moment we arrived it was like we were the only people there. The staff were all about making sure we felt special. It started with lunch and then followed by entering our room which was the private 2 br Lodge over looking the inspiring mountain ranges. Unfortunately a few things started to go wrong with some misunderstanding of the room type and then we had some challenges with the spa and wifi. All first world problems I get! Understand things go wrong it’s how you deal with them and the team did everything they could to satisfy and rectify the problems quickly. Whilst it didn’t all work the staff went above and beyond to ensure we felt heard and satisfied given the outcome. Whilst this was a blimp the rest of the trip was just what we needed. Nothing was too much trouble. We organised a private dinner by the fire and we felt like royalty. The food, the service and the experience was the best we have been a part of. Chef Karl, Malcolm (f&b manager), Stephanie and the team made us feel special. If you want to get away from the world and just be pampered this is place to go. All the staff in particular Emily, Malcolm, Rebecca, Steph and others made us feel like family. They always had time to chat. I highly recommend Spicers and wish we could keep going back.

Perfectly lovely experience from the minute we arrived right through to the personal farewell from Martin the manager. Friday evening we shared chatter and sunset canapés by the fire on the hilltop looking back towards the lodge. What a great way to meet fellow guests and share stories! Highlight was a tour of the property in the Canam with Martin. How spoiled were we! This was our second visit to this property and we would love to return. Thank you for a great experience. This was an add on for us at the end of our Spicers Scenic Rim trail hike which was also amazing! It was so well organised, the guides and hosts were marvellous!

What a magical setting for luxury, romance and relaxation. We love our getaways at Spicers Peak. The rooms were lovely but i wouldn’t have the spa suite again as we didn’t use it. The outdoor spas are too lovely. The staff were very friendly and it was great to see the happy retention of some long standing staff in residence. Well done. The only small concerns we had was around the main dinner. We felt that the portion size was a little small, they should have provided options, like lunch, for sides of salad or vegetables. Overall though we absolutely loved our stay and will be back again. We look forward to see how the new owners embrace the Spicers group and continue its legacy. Thanks

I would have rated 10+. What an experience, what a beautiful place. From arrival, they take your cars, offer you bubbles, then an amazing lunch( the start of incredible food) . Then your room is ready, all your luggage there waiting. The food, which is inclusive along with drinks of every kind, it some of the most delicious I have ever had, every course amazing and presentation is beautiful. All of the staff, from GM, F&B, housekeeping, guides maintenance absolutely everybody is there to make your stay perfect. And perfect it is