南部海灘堤岸飯店-埃森德典藏飯店成員(Hotel Breakwater South Beach)

No room service and restaurants are a bit pricey in the area which is to be expected. Overall location was great 👍 and we enjoyed our stay!

Due to flight delays, we were unable to check into our room until 3:30 AM. The staff was very accommodating and held our room for us until we got there. They also accommodated a late check out and provided toothbrushes and toothpaste to us because our luggage had been lost. They were very nice, and I appreciated their hospitality.

Since we stayed here the first time in February 2021 for a cruise, we have decided this will be our go to hotel in Miami Beach. Great location, restaurants and bar, excellent service. One small issue this time was we didn’t get a call that our room was ready as we were promised, we chalked it up to things happen sometimes. We will be back again on Friday after our cruise!

this place is perfect if you want to experience the south beach lifestyle. This hotel has everything you need and staff is very friendly. Now, if you want a quiet hotel, then this is not your place. For us, we didn't mind because that is the point of staying in south beach which is site see, eat, drink and party at all of the local spots. Recommend this hotel if you want to experience that.

O hotel é legal, a localização é excelente no coração se south beach, no meio da bagunça. Quem for viajar com esse intuito vale muito a pena ficar nesse hotel. O único detalhe ruim dele é o barulho (da rua e boates do lado) mas faz parte já que ele fica no meio do fervo.

I wanted to extend my heartfelt compliments to the entire team at Hotel Breakwater South Beach, particularly Team Lily, Kai, and Adriana, for making our family’s stay truly memorable. Lily, in particular, welcomed us with grace and patience, going above and beyond to check us in earlier, recognizing the exhaustion from the scorching South Beach climate. Her efforts to ensure our rooms were as close as possible showed a dedication to guest satisfaction and upheld the hotel’s strong sense of professionalism. When a mix-up with one of our guest rooms occurred through *******, Lily handled the situation efficiently, asking us to call ******* while simultaneously resolving the issue on her end. Furthermore, the rest of the staff diligently assisted us with our nine-person sized luggage, making us feel well taken care of throughout our stay. Regarding the hotel’s ambience, we found it to be somewhat average, with multiple entrances that occasionally led to awkward encounters with other guests. We understand this may not be easily altered, but it’s worth noting for future improvements. Our rooms, while relatively nice and chic, felt a bit dated. The showers, offering both handle-style and rainshower options, were a highlight. However, we did encounter a concerning smell, resembling moldy water, in rooms 202, 208, 211, and 220. It would be beneficial for the hotel to address and investigate this matter to ensure a comfortable stay for all guests. Room 202’s view of the large ban

From the time of our arrival at this hotel the staff was amazing! They were so accommodating with everything we needed while we were there and everyone was so nice! The room was great, location was great and we can't wait to come back. Thank you for everything! The women at the front desk and the man who works helping them were just fantastic!

Hotel gedeeltelijk in verval… in de ontbijttafel/restaurant drupt water binnen langs het plafond… Zwembad is vies en vuil Zeer maar echt zeer veel lawaai, hotelkamers met enkel glas