Enjoy staying at BW hotels while in Europe and hotels like Tritone is one of the reasons why. Did the pre-arrival check in on-line and when we arrived we were given the key card to our room. Front desk staff was always very helpful and offered some great suggestions as this was our first trip to Venice. We were initially assigned to room M12 but the security lights outside the room window so bright it disturbed our sleep. We requested a room change the next day as we were staying another six nights. Fortunately the hotel was not full booked and they quickly accommodated our request. The room M24 was large, the bed comfortable, did not hear any street noise, and the AC worked. We had breakfast every day at the hotel, the food was delicious, and the service great. Hotel is conveniently located across the street from the Venice Mestre train station and approximately 15 minutes by train into Venice main station. We would definitely stay here again the next time we visit Venice.
Πολύ καλή τοποθεσία για να προσεγγίσεις άλλα σημεία. Πολύ καθαρό έως να λάμπει, από την ρεσεψιόν έως τα δωμάτια. οι κοινόχρηστοι χώροι εξαιρετικοί και άψογα διακοσμημένοι καθώς και τα δωμάτια με πολύ ευχάριστη αίσθηση της καθαρής απλής πολυτέλειας. πρίζες παντού καθώς και για την διαφορά ρεύματος μπορείς να απευθυνθείς στην ρεσεψιόν για αντάπτορα και κάθε άλλη βοήθεια. Το πρωινό και το γεύμα χωρίς αξιόλογες απαιτήσεις. Θα είναι επιλογή μου σε επίσκεψη στην Βενετία χωρίς γκρουπ!
Hotel Adria has Exceptional service with kindness, dignity and cleanliness. The front staff always available ready to serve with a smile. Sara at the front desk helped exponentially in many facets and always in a professional friendly manner. The breakfast kitchen staff attends and provides royalty service experience. Just a 15 minute slow walk to the train station and just a few blocks from many bus stops More than anything else is this... I have traveled nearly the world , my 4 day's in Venice is part of a 44 day personal vacation and understand the importance of do and don't expectations when booking online. As we all know things are not always what they appear to be. My point is this.. Hotel Adria service & experience is 5 star exceptional. Fazio/Houston, Texas
When we arrived we realised that all the previous reviews were correct. The area is not safe at all and there are men hanging around on the corner of the hotel for hours on end. I know this isn’t the hotels fault, however, there’s no extra security in place and hotel reception staff aren’t 24/7. On the 3rd night, due to there not being aircon, we had to leave the window open (these windows open 2 different ways - like a normal window or a safety way where only the top opens towards the room). At 3.30am we were woken up to an intruder who was trying to break into our room through trying to open the window from the outside by using a metal screwdriver to open it. We had to shout, scream and push the door shut and as two ladies in a room we couldn’t get back to sleep. There was no phone in the room to contact reception, which wouldn’t have mattered anyway as there was no one around. It was horrible & when we tried to tell the lady at reception the next day, she didn’t do anything, just said she’d check the cameras like she didn’t believe us. We were in such a hurry to leave the hotel. We were in a room separate from the main hotel, down the road, which looked like old council flats. The room itself is very basic. Nothing in the mini fridge, our window was broken on the first day and we had to wait 30 minutes for a handy man to come and fix it. We only got one pillow and even though we asked for another one, we never got it. The beds were really hard and our bedding wasn’t changed, just made everyday. The shower was exceptionally small but it was powerful. you can hear every single thing that happens in the rooms next door. We were woken up by people showering in different rooms at 6am. The breakfast is very dissatisfying. There are two sittings - on our first day the breakfast lady refused us entry as our names hadn’t been put on the sheet where you have to say which sitting - an error by the reception staff as we had booked the night before. The breakfast itself had all ran out by the time we were able to sit down. 1 bit of cheese left and no fruit. Very basic so we decided to get breakfast out the next day. As there are no reception staff, we couldn’t check out before 8am, however we had to be at the airport for 8.30 so we went to reception to hand the key back in. The lady was very rude and told us we should’ve checked out last night? How would we have got into our room? she also was rude and told us that we should’ve booked our taxi the night before too (even though the previous staff who were very helpful said come to reception in the morning. We left feeling very unsafe and worried that we hadn’t been able to check out. We were hoping to speak to the manager but the woman just walked away. It’s such a shame as the younger staff were really helpful and friendly at the start. But it’s not safe - I wouldn’t feel safe on my own and I didn’t feel safe with two of us. It is close to the train station, but you don’t feel safe walking there
很好
204 評價